feedback on store

[Hailing]

https://hhactivewear.com

hey, I hope you're having a good day.

I just launch my online store yesterday , but would love some feedback so that I can keep improving it.

Much appreciated.

[Dan-From-Ryviu · Accepted solution]

Hi @Hailing 

I am not a fan of your logo. You may need to create a new one. 

Your store is also missing pages that need to be made legal, such as About Us, Shipping & Return, Refund Policy, and Privacy Policy.

Best Regards,

Dan from Ryviu 

[INA_MSWEB · Accepted solution]

Hello,

I hope you are doing good and welcome to the Shopify Community!

I am San from MS Web Designer

Congratulations on your new store.Thank you for sharing your store URL. This allowed me to go through your site. You have a beautiful website. I believe a few adjustments may be required to make it more professional and appealing to customers.

Here are some recommendations:

Header:
1. Announcement bar can be more highlighting.

2.Favicon missing

3 Search bar missing
4. Social media Icon missing 

5.Attractive logo missing

                                                                                                                                                          You can follow this

Homepage: (First Impression is the last impression)

The homepage is the first landing page your customers will see after opening the website. Yours is done beautifully.
1. Add featured products on the home page with an add to cart button this will increase the order value.

2.Featured Products / all Title should be Optimized and Seo Friendly 

3.Add Meta Description for all Products

4.Add a featured collection on your home page.

5.Add sticky add to cart button on home page collection features.
6.If Possible, add Instagram feed on the home page.

7.Add customer reviews on the home page to gain the trust of the customer.

8.Highlight the USP of your product or service.

9.Footer must be compact and informative and should contain all the important links like - About us, Our Story, Contact, Privacy Policy, Return Policy, Terms of Services, FAQ.

Collection and Product Page:
- Add Product Review on Collection Pages
- Add Sticky add to Cart and Buy now Button for quick checkout
- Add Trust Badges bellow add to cart or Buy now Button 

- Add Products Bages like New, 10% Off, You Save 20$ or Free Shipping.

SPEED Optimization:

1.Your site might be in need of Optimization too. As per Google Insights, your site score is 66 which means that attention is required here. A well-optimised site rates 75+ for mobile version, this affects your SEO ranking and decides how many customers/visitors view or find your website as 80% visitors use mobile to place the order. This is especially important if you don't want to invest in advertisements. This has been highlighted by Deloitte report Millisecond makes millions of dollars.

Speed optimization is required to increase sales and traffic. Also, if your speed is not good, your website ranking will definitely fall. 

I hope this helped!

Please feel free to contact us for any further help that you might require.

Best regards,

San.

[Dan-From-Ryviu · Accepted solution]

Hi @Hailing 

I am not a fan of your logo. You may need to create a new one. 

Your store is also missing pages that need to be made legal, such as About Us, Shipping & Return, Refund Policy, and Privacy Policy.

Best Regards,

Dan from Ryviu 

[Hailing]

thank you so much Dan! your answer is very helpful to me, I really appreciate it❤️

[INA_MSWEB · Accepted solution]

Hello,

I hope you are doing good and welcome to the Shopify Community!

I am San from MS Web Designer

Congratulations on your new store.Thank you for sharing your store URL. This allowed me to go through your site. You have a beautiful website. I believe a few adjustments may be required to make it more professional and appealing to customers.

Here are some recommendations:

Header:
1. Announcement bar can be more highlighting.

2.Favicon missing

3 Search bar missing
4. Social media Icon missing 

5.Attractive logo missing

                                                                                                                                                          You can follow this

Homepage: (First Impression is the last impression)

The homepage is the first landing page your customers will see after opening the website. Yours is done beautifully.
1. Add featured products on the home page with an add to cart button this will increase the order value.

2.Featured Products / all Title should be Optimized and Seo Friendly 

3.Add Meta Description for all Products

4.Add a featured collection on your home page.

5.Add sticky add to cart button on home page collection features.
6.If Possible, add Instagram feed on the home page.

7.Add customer reviews on the home page to gain the trust of the customer.

8.Highlight the USP of your product or service.

9.Footer must be compact and informative and should contain all the important links like - About us, Our Story, Contact, Privacy Policy, Return Policy, Terms of Services, FAQ.

Collection and Product Page:
- Add Product Review on Collection Pages
- Add Sticky add to Cart and Buy now Button for quick checkout
- Add Trust Badges bellow add to cart or Buy now Button 

- Add Products Bages like New, 10% Off, You Save 20$ or Free Shipping.

SPEED Optimization:

1.Your site might be in need of Optimization too. As per Google Insights, your site score is 66 which means that attention is required here. A well-optimised site rates 75+ for mobile version, this affects your SEO ranking and decides how many customers/visitors view or find your website as 80% visitors use mobile to place the order. This is especially important if you don't want to invest in advertisements. This has been highlighted by Deloitte report Millisecond makes millions of dollars.

Speed optimization is required to increase sales and traffic. Also, if your speed is not good, your website ranking will definitely fall. 

I hope this helped!

Please feel free to contact us for any further help that you might require.

Best regards,

San.

[Hailing · Accepted solution]

thank you so so much San!! your answer is very helpful!! now I have a clearer mind of where I should keep working on. I really appreciate it.❤️

[INA_MSWEB]

Hello,

Thank you for your response.

We are glad that our suggestion is so useful to you.

If you need any further assistance do let me know.

Regards,

San

[Hailing]

thank you San! have a nice weekend ❤️

[gandharv1]

Hi, 
I am piloting a tool to do detailed Website Content Audits for landing Pages (https://www.saleso.ai/product/website-content-feedback-tool ). As a part of that, generated a detailed report for your page here - https://drive.google.com/file/d/1SMi3cSiMRwculiuP6Xc80saWOzi6u_i-/view?usp=sharing. If that is cumbersome, you can also find a summary here - https://drive.google.com/file/d/1O26rG90jn7Y0oYKZcuZ1Icm42i-3sqsZ/view?usp=sharing. Hope this is useful to you. If possible, do give me feedback on it.

[MooseDesk]

Hi @Hailing ,

Thanks for reaching out to the community. This is MooseDesk - An ideal Helpdesk Solution that aligns perfectly with your Start-up.

Firstly, congratulations on your store! Your store looks really professional with modern layout. I can tell you have put a lot of effort into building it. To improve your store and make it more convincing to potential customers, I have some recommendations for you. Please kindly check them out:

1. Homepage:

•  Fix your current headers: A fixed current header ensures that navigation options remain easily accessible to users as they scroll down the page

•  Hero Section:
  + Having compelling slogan that communicates the unique benefits of your brand
  + Include a prominent call-to-action (CTA) button that directs visitors to shop your products 

Here is a good example you should follow:

• Abour Featured Product section:

+ Add Add to cart button: It's essential to have cart button below your product to encourage customer to take action.
+ Customize price for more alignment: Is crucial to customize your current product layout for better alignment. A clean, attractive design with well-aligned elements and consistent styling can make your online store appear more professional and trustworthy.

•  Add Trust badge: To increase trust and credibility for your store, it's important to make the trust badge more visible and prominent on the website. A prominently displayed trust badge can capture customer attention and encourage them to make purchases with confidence.

Kindly check this example below to observe how effectively the Trust badge is displayed:

• Add instagram feed: You might consider adding an Instagram feed to showcase your highlighted products and compelling stories, encouraging visitors to interact with your website by exploring dynamic and visually appealing content. For instance:

• Add customer reviews section: I recommend considering including images in the customer reviews section to provide visual proof that your product was purchased and used by real customers. This authenticity can enhance the credibility of the reviews and the trustworthiness of your store.

2. Product Page

•  Product Specification Section: Consider using tab elements or dropdowns to condense the content, Customers are more likely to trust a brand that provides clear and transparent product information. For example: 
  

3. Customer Support:

• Last but not least, don't overlook the importance of customer support. Consider adding live chat to assist customers promptly. I suggest exploring MooseDesk, a free support, FAQ & Helpdesk App.

You can add a widget that contain FAQ like this with MooseDesk: 

Or you can easily customize Contact Us page within 5 minutes with appealing templates:

So those are some of my suggestions for your store as an UX expert. If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

Once again, congratulations on creating such an inviting online store! Keep up the fantastic work, and I wish you the best of luck in the future 

[Sam_Mahmud]

Hello Hailing,

congratulations on your new store. you are one step closer to your business success. my suggestion about your store make your menu bar sticky so that users finds it convenient.

additionally change the menu fonts and make them bold and attractive. 

As a new seller are you going to run ads on google or social media? whats your plan regarding this?

Thanks

[PageFly-Garcia]

Hi @Hailing 

I’m Garcia, CRO expert at PageFly Page Builder.

I took a look at your store, and I came up with a few ideas that could help boost your conversion rate! It's all about making things even better for your customers.

FAVICON

Update the favicon to match your store logo. A consistent brand identity across all touchpoints builds trust and recognition. Adding one is a breeze – check out the Shopify Help Center for a quick how-to!

HOMEPAGE

1. Hero Banner CTA Buttons

The current dual CTAs on the hero banner dilute focus. Consider A/B testing removing one button or using clear visual hierarchy to prioritize a single action.

2. Homepage Content

While clean design is valuable, your homepage lacks elements that build trust and highlight unique selling points (USPs). Explore adding sections like:

• About us section
• Testimonial section
• Benefit bar section (highlighting key advantages)
• Highlight product section
• Collection list section
• Social feed section (e.g., social media feed)

PRODUCT PAGE

1. Product title

Reduce the product title size or change it to H2. H1 size appears large and potentially spammy, especially on mobile.

2. Product description

The current description with numerous images may overwhelm users.

• Option 1: Leverage the existing sticky product images in the description and remove redundant pictures within the text.

• Option 2: Separate the description into sections placed below the product details for better readability.

You can take PageFly premade template -  as reference:

3. Customer review 

Reposition the customer review section directly below the product details for increased visibility and trust building. Consider placing it above the "You May Also Like" section.

By implementing these CRO recommendations, you can create a more user-friendly and conversion-oriented online store. Remember, ongoing testing and data analysis are crucial for optimizing your store for long-term success.

Hope my recommendations can help you improve your store!

Cheers,
Garcia