Feedback on the store would be appreciated. It is a new store

[AG69]

Hello Everyone,

Would love to get your honest feedback on my store- https://www.agosto.co.in/

Feedback can be on anything you did not like.

Looking forward to learn.

[CodingFifty]

Hi @AG69,

I reviewed your website Agosto and here’s my honest feedback:

What’s Good?

Clean & Professional Design – The website layout is simple, elegant, and easy to navigate.
Detailed Product Descriptions – Each shirt has well-explained details, highlighting premium linen and embroidery.
Free Shipping in India – A great incentive for local customers.

Areas for Improvement:

Pricing: The price range (₹4,999 - ₹5,999) might be high for some customers. Consider introducing more budget-friendly options.
Customer Reviews: There aren’t many product reviews. Adding more customer testimonials can increase trust.
Social Media Links: The icons are present but don’t seem to work. Ensure they lead to active social media profiles.
More Product Images: Adding more images from different angles will help customers make better buying decisions.
Size Guide: There isn’t a clear size guide, which could lead to confusion. Including one would improve the shopping experience.
Color Variants: If possible, offer different color options for each design to attract a wider audience.
Blog Section: A fashion blog with styling tips or outfit ideas could help with engagement and SEO.

Overall, the store looks premium and well-organized, but small tweaks in pricing strategy, customer engagement, and product presentation can make a big difference. 

[AG69]

Hello CodingFifty,

Thank you for your detailed feedback. Majority of which is already implemented. Will try to implement the remaining at the earliest.

[BON_Loyalty]

Hi @AG69! I'm Tracy from BON Loyalty, the essential Shopify loyalty program app. 

I just took a tour of your website, and I have to say—it's really impressive! From the design to the products and even the image quality, everything looks well put together. There are just a few areas where I think small tweaks could make it even better.

1. Hero Banner Image
As a first-time visitor, I found the image beautiful and eye-catching. However, it doesn’t immediately communicate what products you’re selling. My suggestion would be to zoom out a bit to showcase more of your apparel. This way, visitors can quickly understand what your store offers at first glance.

2. "Experience the Fit and Feel: A Closer Look" Section
This section is great—it really helps me visualize the product. However, the video moves a little too fast and feels slightly disjointed. Also, it doesn’t feel entirely complete. When I try to focus on the black shirt to see how it fits, the movement of other products distracts me. My recommendation: slow down the video slightly and align the product transitions so they appear within the same frame for better consistency.

3. Customer Benefits Section
This is an important section for shoppers, so I’d suggest making it bigger and more visually prominent. That way, customers can easily see the perks of buying from your store.

4. Product Page Images
The product images are great—nothing to complain about! The only small improvement I’d suggest is adding a "You May Also Like" or "Related Products" section at the bottom of each product page. This would help keep customers engaged and encourage them to explore more items instead of reaching a dead end.

These are just some personal suggestions that I hope will be helpful! Your website is already fantastic—keep up the great work!

Cheers,

Tracy

[AG69]

Hello Bon Loyalty,

Thank you for taking time out and reviewing the website. We will surely try to incorporate the changes.

[MooseDesk]

Hi @AG69 

Thanks for reaching out to the Shopify Community! I'm Donna from MooseDesk , your go-to Live Chat, WhatsApp and FAQ App here to help you enhance your customer support experience 

Congrats on your store! I can tell you have put a lot of effort into building this. Here are some of my recommendations for better customer experience, please kindly check

1. Revamp Product page

• Display shipping fees directly on the product page
  For example, add a message like “Free Shipping on orders above $50” under the price or near the "Add to Cart" button. This helps customers understand shipping costs upfront and prevents checkout abandonment due to unexpected fees.
•  Add return policy information below the "Add to Cart" button
  Clearly state the return and exchange policy on the product page to reassure customers. Many users hesitate to purchase if they are unsure whether they can return or exchange an item if needed.
• Reduce the number of checkout steps
  Implement a one-page checkout to streamline the buying process and reduce friction. Additionally, enable Guest Checkout to allow customers to complete purchases without requiring account registration. This helps minimize cart abandonment and speeds up conversions.
• Adding a search bar and better categorization would enhance the user experience.

2. Add testimonial - customer reviews

Customer reviews are proof of your product quality. This section will help you build customers' trust. You can show rating stars for each product or you can add customer reviews as text and photos.

Reviews are crucial when it comes to shopping online.

You can check this image for reference:

3. Footer Reconstruction

Revamp the footer to include essential elements, such as a copyright note to protect your content and a detailed shipping policy. This not only ensures legality but also informs users about your shipping procedures, promoting transparency and trust. For further guidance on what should be included in the footer, you can refer to this article.  

Here is an example for you:

 

4. Add a Live chat Support 

I can see that your website lacks a help widget and live chat feature to allow customers to contact you immediately. How about having a powerful live chat to assist potential customers instantly, addressing their questions or concerns in real time? This can help prevent abandonment and encourage purchases

I suggest exploring MooseDesk, a FREE Live Chat, WhatsApp & FAQ App. You can easily reach customer support via WhatsApp, ensuring immediate assistance for inquiries. Also, the widget provides multi self-Service options such as Order tracking, Translation and FAQ section empower customers to resolve common questions on their own, reducing the need for direct support.

—————

As an enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

Thank you for reading. Wish you a nice day ahead! 

[trangines]

I just checked out your store, and overall, it looks great! Here are a few things that might help improve the user experience:

1. Image Banner: The first banner is the first thing visitors see, so consider refining it with a stronger brand message and a more engaging visual to make a lasting impression.
2. Footer: It would be great to structure the footer better by adding your logo on the top left, followed by a short brand description. Placing key menu sections beside it can make navigation smoother.
3. Homepage Layout: There are a lot of images, which can be overwhelming. Adding more brand storytelling, branding elements, or even customer testimonials could make the homepage more engaging and trustworthy.

Hope this helps! Looking forward to seeing your store grow.