Gaming Store Feedback Needed

[AMLazzara]

Hey Shopify fam! 

I was looking to get some feedback from you pros on my store. We are getting between 40 and 60 visits a day with very little conversions. We made some changes and would love to hear your thoughts. Should we add more products to make it fuller? I wanted to start slowly and build things up but please let me know if you think otherwise. 

www.CREXGaming.com

Thank you in advance for your feedback! 

Adam 

[Dropshipmate]

Hello @AMLazzara ,

Can you check below image!

Add zoom features in gallery images.

You can improve your website designing, And Increase collections.
This is gaming store so try to use game  Graphics related images, These are attracted by people.

Rating and Reviews:  Customer reviews are fixes the value of of product, And these will decides the your business growth. These will helps to increasing of your customers.

Add Testimonials: Creating a genuine testimonials are trust worthy. This is the one kind of marketing communication b/w customer and business person. So you can add efficiently.

I hope you will get my points!

Thanks,
Dropshipmate.

[hori_tran]

Hi @AMLazzara ,

Hi,
I visited your website. your products and web design are very nice. I like them. But I saw something, this may be helpful to get a higher conversion rate:
- add a best seller category
- The slide banner with great visuals with your products and the "call to action" button. the slide banner should show the benefits of your products ( you can choose the best sellers to describe), your events, your discounts (Black Friday is coming, right?)
- Show promotion and a great shipping policy on the top

- add realistic product images
- make videos to attract customers and increase time on site
- pop up chat and discount pop up
-  Add reviews for each product (some Shopify review apps can help) and a lower price next to the original one or to attract customers (on both the homepage and the product page)

- And don't forget to add JSON LD to your site to display your reviews on Google search by SEO app. (This SEO app I use 1 year: https://bit.ly/3wrKsKp)
- SEO: your mobile version is not good. Heading tags, Meta tags, keywords are not optimized. To handle this I usually use the above SEO app.

[Gamerseo]

It would be useful to do a proper website audit here to be able to identify all the changes that need to be made.

[RichardNguyen]

Hi @AMLazzara 

Congrats on your new store! I’m Richard Nguyen- CRO Expert at PageFly- Free Landing Page Builder. I’d like to give you some feedback and suggestions for over 100.000 merchants to help increase conversion rates for your store based on 5 years of experience.

I like how you have:

• Have secondary hover images
• Display blog posts on the home page
• Have clear Shipping and Refund information
• Sticky header 

Besides these things, I have some comments and suggestions for you:

1. Homepage 

Your banner is impressive and you have consistent images all over the sites. But I think this can be improved with

I think we can improve this section with a text-free background image (or just solid color background) and add Heading elements. The heading element with HTML tag has an important role in SEO and can help boost your website’s online visibility tremendously.

Also, Add a hovering effect for CTA buttons. Sure thing the CTA button is the ultimate goal of your page, so why not make it more visible and attractive by creating a beautiful hovering effect that encourages users to click on it right on your home page.

I think we can also improve the layout. I would move these sections from the bottom of the page to right under the hero banner. Because it will show how trustworthy you are and what categories you have. 

2. Collection page. 

In the collection pages, I would add the Add to cart button or other CTA so it will make your page more engaged

Display a Secondary Thumbnail on Hover: Users need as much visual information as they can get about products in the product list, and displaying only a single static image is a missed opportunity to provide additional visual details.
For your store product, besides standard “Cutout" thumbnails, you can add a hover image such as “Product Variant".

3. Product page 

I like that you have a clear structure for this page and a tab area for detailed information. But I would add

Provide more Product Images for All Products:
Users heavily rely on a variety of product images to inspect and evaluate products and decide if the product matches what they are seeking, but are sometimes not provided with sufficient visual information.
Always provide no fewer than 3–5 images for all products. For sites with vast product catalogs, focus more on providing sufficient images for the most important, most popular, and best-selling products.

Display or Link to the Return Policy from the Main Product Page Content
Even if the return policy is located in the sitewide header or footer, it can be difficult to find. Customers will hesitate to shop online because they are not able to fully see, hold, or test a product before buying it. Return and exchange policy should be findable on the product page.
The actual return policy, in particular, the duration and the payment of return shipping, is highly impactful to site conversions. However, you should take extra care to make your policy easy to read and clear for customers.

You can check out our templates for more inspiration for your page. Feel free to check our blogs and articles as well. A Page Builder can be seen as a good choice for you to have an attractive and powerful page quickly. You will have lots more time focusing on strategies.
You can consider checking PageFly - Free Page Builder to create a more impressive look for your store to really increase conversion, also please take a look at this guide from PageFly, hope it helps!
If you think my answer was useful, please like and mark it as a solution. Thank you and best of luck!

[Harfehdex]

1. Add 'New Arrivals' section to help customers keep updated on new products.

2. Add product reviews as most of the customers read the review before purchasing the product.

3. Try to change the theme to a premium theme

4. It would be nice if product images could be zoomed in / enlarged

5. A FAQ would be useful!

6Add more specific product title/url in product pages.

Creating the perfect SEO product title/url can help the search engine understand exactly what it is you are selling and drive more traffic to your site. So try to keep the product title/url unique and more specific.