Good morning.I Need Assistance with my Store set up.Why is it that there is no one to speak to?

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  • Good morning.I'm finally ready to set my store up and I'm really lost because I can't get any help. There is no contact number for Customer service nowhere to be found. I email still no resolve. Some please Help.

My email

Thanks in advance 





Replies 2 (2)

Shopify Staff (Retired)
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Hello @


Glad to see that you're ready to really get started, I would be happy to help with that here.


From what you're saying here, I understand you already have an account, - or are you still creating one?

Just in case, you can take a look at our FAQ page here to learn more.


Next, what are the products that you're looking to sell? Are they your own products, or are you looking to source them from a supplier and do dropshipping?


If the products are your own, I have a full guide for you here on uploading products to get started with.


If you would like to dropship instead, we have an array of fantastic resources to help you get on track to starting your Dropshipping business, and below I will share some of my personal favourites:


- Shopify Learn Dropshipping Course

- Shopify Blog article on the Best Dropshipping Suppliers 2023

- Shopify Help Centre guides on Dropshipping


Have a look through all of those depending on what you would like to do!


I have also included our Shopify Blog guide here on How to Start an Online Store - this is a great step by step guide that you can take your time with while you're learning. 

Lana | Social Care @ Shopify
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Shopify Customer Support would be your last resort, as they are not very keen on helping & fast replies. Create a new post here with what issues you have & community will try to help you.


Good luck! 🙂

Feel free to like my post if it was helpful at all