Google Merchant Account Suspended, Google removed our URL from search results.

dcarmel
New Member
2 0 0

I recently re-launched www.destinationcarmel.com on Shopify using the "Narrative" theme. Google Search Console has validated the website, all pages working, submitted sitemap, requested indexing, double checked that all of the product fields are accurate and complete....Google Merchant Center sent me a notification that the website has violated their editorial policy and subsequently suspended our account. Also received an email stating that Google is unable to index my site as it is "parked". I've added the Robot.txt code to the theme as well....

 

ANY IDEAS ON WHAT IS HAPPENING? 

Replies 3 (3)
KieranR
Shopify Partner
310 25 103

Damn it's hard to find products on your site!

But anyway, doesn't look parked to me. GMC policy violations are a bit black box, just start a request for review and say "false positive, not parked, this is a live ecom site". 

Full time Shopify SEO guy, based in NZ. Sometimes freelance outside the 9-5.
EmmanuelFlossie
Shopify Partner
1538 91 370

A great start is to check this checklist: https://community.shopify.com/c/Ecommerce-Marketing/Checklist-Suspended-Google-Merchant-Center-Accou...

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.
dcarmel
New Member
2 0 0

Yeah, I need to fix that, lol. 
Last night I cleared then re-pointed the DNS to the site. This morning my site is out of Google jail. And you are absolutely correct in that policy violations are a bit black box.