Having access to my store

New Member
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Hello I was just in my store updating the payment and it logged me out. I tried to log back in and  now its telling me the store is unavailable. How do i get access back to my store and i am the admin. Please advise. 



Reply 1 (1)
Shopify Staff
Shopify Staff
1592 196 356

Hey, @A2zshoppz 

It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via Social media at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our page here and log in to your account to create a support request. 

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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