Help Needed - Product Customisation Problem

[MDbaby01]

Hey,

Urgent Help needed please!

recently i have changed my store theme the old theme (debut) i had product customisation on there worked perfectly 

however i have switched to narrative and now customers are typing in what they want to appear but i am not seeing that on the order

i followed the exact same shopify step by step guide but it has not worked for me

hope this makes sense?

Kind Regards

Becky

[MDbaby01]

https://MDbabyclothingstore.com