Hi there! Please rate my online store.

[Seamus98]

I created my store a couple of months ago but never really did anything in terms of ads and promoting products until now. I feel like my store looks okay but also feel there is something missing with it. Could I get some feedback on how I could improve it please? I would really appreciate the feedback as I want my store to do well:). My store is www.volovendor.com

[MooseDesk · Accepted solution]

Hi @Seamus98,

Thanks for reaching out to the community. This is MooseDesk - All-in-one Customer Support and Helpdesk Solution for your Start-up 

Congratulations on your new store! The design is really clean and it has all the key information customers need. To make it an even more amazing experience, I have a few ideas I'd love to share 😄

1. Home page

• Make these icons clickable: They allow visitors to perform actions quickly and intuitively, thus saving users time and effort, leading to a more enjoyable experience

• Add a pop-up banner

Pop-ups can be a great way to grab a visitor's attention and highlight special offers or new products. Sometimes, a promotional banner popping up can urge visitors to take action quickly, potentially leading to a higher conversion rate

Take a look at this example:

2. Add a second image on hover

The image can be a different angle, a close-up of details or showing the model wearing it. These can give visitors a more comprehensive view of the product without cluttering the initial product listing. Here’s an example: 

3. Add a customer support section

Chat widgets allow customers to connect with your agent in real-time, which can be much faster than waiting for an email response or phone call. Meanwhile, a well-organized FAQ page empowers customers to find answers to common questions on their own time

I suggest exploring MooseDesk, a free support, FAQ & Helpdesk App. MooseDesk provides auto-reply features during non-business hours, a proactive help center, and a user-friendly widget layout, offering an effective solution to enhance customer support on your platform.

• You can add a widget that contain FAQ like this with MooseDesk: 

• Or you can easily create and customize FAQ/Contact Us page within 5 minutes with appealing templates:

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As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

Thank you for reading. Wish you a nice day ahead!

MooseDesk - All-in-one Shopify FAQ & Helpdesk App

[Seamus98]

Hi! Thank you for the feedback, Ill be sure to implement those changes.😁