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Home Page Error

Pets19
New Member
7 0 0

Hi, I don't know if you can help but here is my problem:

 
I have found where to remove a photo from the home page, but the picture caption is still there.  I removed a picture because the item is no longer available.
 
Can steps be provided so I can make changes if this happens again or can this be changed to show a collection label - then I wont have to worry about needing a change if an item is no longer being sold/available.
 
Thank you for any help.
 
Alicia Babcock-Raposo
Replies 7 (7)
oscprofessional
Shopify Partner
12191 1890 2429

Hello ,
Please share your site URL and screenshot.
So that I can check and let you know the exact solution here.

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Pets19
New Member
7 0 0

Hi, my URL is  petsunitedonline.myshopify.com   The item description is still there, but the photo has been deleted. I tried doing the same steps but wasnt successful. I also wanted to add a different item or category, but could not.

Now I am no longer able to open the store...It says not connected to internet, but I am. I tried opening my store from other locations (FB and IG ) and it says site is not secure. Do not continue. But I guess we should handle one problem at a time.

 

Thank you.

 

Thank you.Bus home page error.png

Pets19
New Member
7 0 0
Hi sorry if I missed your response. I've been checking emails. Is there a
way to fix the problem?

Thank you.

Alicia
oscprofessional
Shopify Partner
12191 1890 2429

Hi,

store Url is not working 

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Pets19
New Member
7 0 0
oscprofessional
Shopify Partner
12191 1890 2429

Hi,

You want to remove only photo image of dog?

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Pets19
New Member
7 0 0

Sorry for not checking until now. I had covid and then my father passed away. 

My focus now is getting a website safe to use again. I contacted the web designers and when I told them the about the warning my website is not secure, they hung up on me! Then they had the nerve to call me back and ask why my store isnt active. How do I get a security certificate? If this is something I shouldnt tackle myself, what company can be trusted?  

Thank you.

Alicia