Feedback for your online store from the community
Hi everyone, I know it's something you probably see on this forum very often and I understand everyone are busy trying to build their business. However if you have a moment, can you please look into my store. I currently selling since last 40 days. I had my ups and downs. Overall not that bad. I don't lost money so far. Conversion rate in my story can fluctuate from 9% to 0.7% in span of few days. I don't know if this is because of value of the traffic or maybe my store design have a lot to do with this?
Store URL is: www.rheaglow.com
Please, if you can, share your thoughts.
Kind regards,
Rhea.
Hi @RheaR , thank you for posting here!
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Hi @RheaR,
Thanks for sharing your store and being open to feedback! I’d be happy to take a look and give you some insights on how to potentially improve your conversion rate.
I checked out your homepage, and here are a few quick suggestions that could help improve your conversion rate:
HOMEPAGE
1. Add a Button to the Hero Banner: Instead of just having an image with text, add a clear call-to-action button (like "Shop Now") to your hero banner. This makes it easy for visitors to click and start shopping right away.
2. Value Proposition: Ensure that your visitors know right away what makes your product unique. A more specific headline in the hero section about the benefits of the Soothing™ Ring would help. Example:
3. Social Proof: Consider adding more customer reviews or testimonials to the homepage. It builds trust for first-time visitors.
PRODUCT PAGE
1. Add a secondary CTA for hesitant buyers, like “Learn More” or “See How It Works” to guide them down the page.
2. Add Scarcity & Urgency Elements:
3. Trust Badges & Guarantees:
I hope these suggestions are helpful. Best of luck with your store, and keep striving for improvement!
Cheers,
Kate | PageFly team
Please let me know if it works by giving it a Like or marking it as a solution!
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Hi @RheaR
I apologize if this sounds harsh but you wanted an honest review. To me, that looks like a complete scam and a fake site that I would recommend to everyone to run away.
Why, well first that ring itself sounds like something to draw cash from people with real pain, one that would try to buy anything for some relief.
And that product claims a lot without any backup, no medical studies, and no real documents that clearly say it passed some medical inspection
by regulatory agencies like the FDA in the US or the CE mark in EU. Your terms mention that the governing law of Ireland. So "In Ireland, medical devices are regulated under the Health Products Regulatory Authority (HPRA), which oversees compliance with EU medical device regulations, specifically the Medical Device Regulation (MDR) (EU 2017/745)."
Now, about the design. like @CoachGabor mentioned, your home page has an oversized banner with a 40% discount and a product with no description so you have no idea what it does. Then that 40% discount is one red flag, that scammers use a lot. Even if it was any other product, the price sounds like to good to be true. And the product page, first, the title is Soothig TM or ArthriEase TM? Not clear. Then those fake reviews, where you even do not display the text itself. You could have 5000 5-star reviews it does not matter. Plus in "Loved by our customers" you have both Tina and Jane with the same image.
And buy more to save more is also one more red flag, that scammers use a lot to get more money. And other sections too, there is a comparison table but other rings do not mean anything.
Lastly, there is no contact or business information except an info email. That is one good thing, as most just use some Gmail email.
And while searching for the same product online I saw a bunch of similar stores with the same scammy tactics. It is a shame how some people
are earning money.
Don't apologize for something I asked for. I didn't design or choose product for my store. I paid a company to do this for me. I'm very new in this business and don't really meet any scammers or have any experience with them. I will immediately try to find different agency and also different product. I don't want to people think my brand is a scam. Thank you very much for a honest review and insight.
I do hope you find something better and make it your own. It is hard to start with something, needs a lot of work and following a good practices.
Good luck.
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