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Re: How can I improve my Shopify store and attract more customers?

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How can I attract more customers to my new Printify store?

solotraveller
Tourist
8 0 0

Hi Everyone!!!

I have launched my first Shopify store connected with Printify. You can read about the origin to the idea on this page. I'm looking for some honest feedbacks and ideas to get more customers and continue my journeys to add more products to the store.

Thanks in Advance.

Accepted Solution (1)

MooseDesk
Shopify Partner
452 63 135

This is an accepted solution.

Hi @solotraveller,

 

Thanks for reaching out to the community. This is MooseDesk - All-in-one Shopify Ticketing System App.

 

Congrats on your new store! Your store looks stunning. I can tell you have put a lot of effort into building this. However, I have some comments to make the good get even better. Here are some of my recommendations for better customer experience, please kindly check.

 

1. Navigation Menu 

 

Group your products into a comprehensive menu with drop-down options to enhance navigation. You can follow this example: 

 

MooseDesk_3-1709127597850.png

 

Also, consider adding a Contact Information section for easy access to your contact details. And incorporating navigation links for Latest Arrivals and Best Sellers will facilitate efficient browsing.

 

2. Homepage

2.1. Hero Banner

 

While the current high-quality hero banner is visually appealing, include a brief description to convey what your store offers. Highlight your product's unique selling points to capture user interest and encourage exploration of your website.

 

2.2. Product Collection Section

 

Integrate a product collection section on the homepage to clearly showcase your diverse product categories. By strategically placing this section on the homepage, visitors can quickly gain insights into the breadth of your offerings.

 

Here is an example for you: 

 

MooseDesk_4-1709127858941.jpeg

 

2.3. Testimonials/Reviews Section

 

You can increase store credibility by incorporating a section for customer testimonials or reviews. This integral component serves as a powerful tool to showcase the positive experiences and feedback of your satisfied customers, thereby instilling trust and confidence in potential buyers.

 

You can follow this example below: 

 

MooseDesk_6-1709128209950.png

 

2.4. Best Seller/Latest Arrival Section

 

Enhance the engagement and interest of your online visitors by including a "Best Seller/Latest Arrival" section on your homepage. This segment serves as a dynamic showcase, strategically designed to capture user attention and stimulate curiosity, thereby encouraging them to explore your product offerings.

 

2.5. Call-to-action Button

 

Optimize user navigation on your homepage by strategically positioning call-to-action buttons. These buttons serve as inviting prompts, encouraging users to click and explore your product collection page. You can put these buttons in your hero banner, product collection section or your section for latest arrival and best seller products. 

 

2.6. Product Benefits Section

 

Consider adding a "Product Benefits" section on your website to highlight the advantages and features of your products. This specific area is essential for enhancing user understanding and enticing potential buyers.

 

3. Product Page 

3.1. Image Slider

 

Enhance the visual experience for your potential customers by implementing a slider for product images on your product pages. This feature streamlines the viewing process and allows users to interact with your product images more efficiently. 

 

3.2. Product Details


Make it easy for people to understand your product by using short, organized lists on your product pages. This helps customers quickly see and comprehend the important details, making it easier for them to decide if they want to buy.

 

You can follow this example: 

 

MooseDesk_11-1709129218892.png

 

4. Customer Support


I see that your website doesn't have a customer support system, which is essential for a successful store. Customer support is crucial in ensuring a positive shopping experience. 

 

To address this, I suggest exploring MooseDesk, a free support, help center, and ticketing system app. MooseDesk provides auto-reply features during non-business hours, a proactive help center, and a user-friendly widget layout, offering an effective solution to enhance customer support on your platform.

 

As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

 

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered, please mark this as 'SOLUTION’.


Thank you, 

MooseDesk - All-in-one Shopify Ticketing System App

Was your question answered? Giving MooseDesk's reply a Like or marking it as an Accepted Solution!


MooseDesk - #All-in-one Customer Support and Helpdesk Solution for Shopify Merchants

Install now. Be our early bird and get all features free forever.

View solution in original post

Replies 4 (4)

MooseDesk
Shopify Partner
452 63 135

This is an accepted solution.

Hi @solotraveller,

 

Thanks for reaching out to the community. This is MooseDesk - All-in-one Shopify Ticketing System App.

 

Congrats on your new store! Your store looks stunning. I can tell you have put a lot of effort into building this. However, I have some comments to make the good get even better. Here are some of my recommendations for better customer experience, please kindly check.

 

1. Navigation Menu 

 

Group your products into a comprehensive menu with drop-down options to enhance navigation. You can follow this example: 

 

MooseDesk_3-1709127597850.png

 

Also, consider adding a Contact Information section for easy access to your contact details. And incorporating navigation links for Latest Arrivals and Best Sellers will facilitate efficient browsing.

 

2. Homepage

2.1. Hero Banner

 

While the current high-quality hero banner is visually appealing, include a brief description to convey what your store offers. Highlight your product's unique selling points to capture user interest and encourage exploration of your website.

 

2.2. Product Collection Section

 

Integrate a product collection section on the homepage to clearly showcase your diverse product categories. By strategically placing this section on the homepage, visitors can quickly gain insights into the breadth of your offerings.

 

Here is an example for you: 

 

MooseDesk_4-1709127858941.jpeg

 

2.3. Testimonials/Reviews Section

 

You can increase store credibility by incorporating a section for customer testimonials or reviews. This integral component serves as a powerful tool to showcase the positive experiences and feedback of your satisfied customers, thereby instilling trust and confidence in potential buyers.

 

You can follow this example below: 

 

MooseDesk_6-1709128209950.png

 

2.4. Best Seller/Latest Arrival Section

 

Enhance the engagement and interest of your online visitors by including a "Best Seller/Latest Arrival" section on your homepage. This segment serves as a dynamic showcase, strategically designed to capture user attention and stimulate curiosity, thereby encouraging them to explore your product offerings.

 

2.5. Call-to-action Button

 

Optimize user navigation on your homepage by strategically positioning call-to-action buttons. These buttons serve as inviting prompts, encouraging users to click and explore your product collection page. You can put these buttons in your hero banner, product collection section or your section for latest arrival and best seller products. 

 

2.6. Product Benefits Section

 

Consider adding a "Product Benefits" section on your website to highlight the advantages and features of your products. This specific area is essential for enhancing user understanding and enticing potential buyers.

 

3. Product Page 

3.1. Image Slider

 

Enhance the visual experience for your potential customers by implementing a slider for product images on your product pages. This feature streamlines the viewing process and allows users to interact with your product images more efficiently. 

 

3.2. Product Details


Make it easy for people to understand your product by using short, organized lists on your product pages. This helps customers quickly see and comprehend the important details, making it easier for them to decide if they want to buy.

 

You can follow this example: 

 

MooseDesk_11-1709129218892.png

 

4. Customer Support


I see that your website doesn't have a customer support system, which is essential for a successful store. Customer support is crucial in ensuring a positive shopping experience. 

 

To address this, I suggest exploring MooseDesk, a free support, help center, and ticketing system app. MooseDesk provides auto-reply features during non-business hours, a proactive help center, and a user-friendly widget layout, offering an effective solution to enhance customer support on your platform.

 

As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

 

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered, please mark this as 'SOLUTION’.


Thank you, 

MooseDesk - All-in-one Shopify Ticketing System App

Was your question answered? Giving MooseDesk's reply a Like or marking it as an Accepted Solution!


MooseDesk - #All-in-one Customer Support and Helpdesk Solution for Shopify Merchants

Install now. Be our early bird and get all features free forever.

solotraveller
Tourist
8 0 0

Thanks for such a comprehensive review and suggestions. Will surely consider each one of your suggestions and make the changes to improve the store.

MooseDesk
Shopify Partner
452 63 135

Hi @solotraveller 

 

Thank you for trusting my recommendations to improve your store. I'm glad to have been able to assist you. If you have any further questions or need additional assistance related to Customer Support in the future, don't hesitate to reach out MooseDesk - All-in-one Shopify Ticketing System App. Wishing you all the best with your store!

Was your question answered? Giving MooseDesk's reply a Like or marking it as an Accepted Solution!


MooseDesk - #All-in-one Customer Support and Helpdesk Solution for Shopify Merchants

Install now. Be our early bird and get all features free forever.

Neha-Bitqit
Shopify Partner
2049 124 441

Sticky header is recommended, as it makes it easy for the user to directly jump to the menu at any point of time while they are navigating through the Site. Other significant observations for store optimization are as follows:

 

  1. Put "Secured and trusted checkout with" in your footer.
  2. Make sure the free shipping top band is visible on all the pages.
  3. Make sure your social media pages open at the new tab instead of the same tab. This will ensure your customers stay on your website while looking at your social presence.
  4. Add a Contact Us page, and phone number, and contact form for the visitors.

I hope you find these suggestions helpful in enhancing your store's performance and providing an improved experience for your customers.

 

Best
Neha - Shopify Partner

Bitqit is a complete web solutions company that can fulfill all of your web design and development needs. Store setup for the startup, Custom theme and Shopify app development, 3rd party API Integration, Custom Payment Gateway, Theme setup, and customization are the major services that are provided by them. Following are our apps, 1. Sparq is a fast and beautiful product filter and search solution for Shopify store owners. 2. Bodt gives brain to your website with AI-Chatbot powered by ChatGPT that knows your business and converses with your users. 3. TrackOrder It allows shop owners to create a custom order tracking page for their customers