Solved

How can I fix a potential error on my online store?

mynameisreymart
Visitor
2 1 0

Hi can someone help me on my shopify store? i usually build my store by myself but i hire someone to redesign my store 5 days ago now i received an email stating that my store has an error it might get taken down if there is no action, i like to resolved this one right away. if i can build my store i will do that if thats the case.I value my partnership with Shopify and am dedicated to ensuring the success of my store. see the attach picture if this is real.

 

Screenshot 2024-01-17 132228.png

Accepted Solutions (2)

Dan-From-Ryviu
Shopify Partner
7721 1502 1510

This is an accepted solution.

This is not an email from Shopify because they never use Gmail to send emails to their merchant, and I guess it is a scam email.

Screenshot 2024-01-17 at 14.23.22.png

- Helpful? Like and Accept solution or Buy me a coffee
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
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View solution in original post

mynameisreymart
Visitor
2 1 0

This is an accepted solution.

I'd like to know how can prevent from receiving this kind of email?

View solution in original post

Replies 2 (2)

Dan-From-Ryviu
Shopify Partner
7721 1502 1510

This is an accepted solution.

This is not an email from Shopify because they never use Gmail to send emails to their merchant, and I guess it is a scam email.

Screenshot 2024-01-17 at 14.23.22.png

- Helpful? Like and Accept solution or Buy me a coffee
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
- Lookfy app: Easy and fast to create Photo Gallery, Lookbook, Shop The Look
- Enjoy 1 month of Shopify for $1. Sign up now

mynameisreymart
Visitor
2 1 0

This is an accepted solution.

I'd like to know how can prevent from receiving this kind of email?