Feedback for your online store from the community
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hello my name is Daniyal. i own a shopify store. i created my store 2 months back but haven't seen any sales yet on my store. i want feedback and reviews on my store design, products etc. so that i can know the problems and improve and resolve the issues.
my store is Ebuyfi.com.
Hi, @DaniyalMubashir
I'm Garcia from PageFly - Page Builder App.
Congratulations on your new store! I have some feedback for you. I hope that this feedback helps to improve your store's CRO and SEO.
1. Open links in new tab
Opening links in new tabs is a good practice for both SEO and customer experience. For SEO, it can help to reduce bounce rate and increase time on site, which are both important ranking factors. For customer experience, it allows users to explore external links without leaving your website, which can encourage them to stay longer and browse more pages.
2. Add more sections on homepage
Your homepage is good, but it could be even better with more social proof to build trust with potential customers. Consider adding the following sections:
3. Make the trust badge more visible on product page
Trust badges are a great way to show potential customers that your store and products are trustworthy. However, if they are too small, they may not be noticed or effective. Enlarging trust badges on product pages can help you to increase their visibility and impact.
4. Check the Review tab in product page
A blank Review tab on your product pages can damage your credibility and deter customers from buying from you. To fix this, you can either scroll to the Review section when switching to the tab or remove the tab altogether.
5. Check mobile devices
Mobile devices are the most popular way to shop online today, so it's important to make sure your store looks and functions well on mobile. Here are a few things you can do to improve your mobile CRO:
6. Improve page speed
Your store's mobile performance score of 39 on Google PageSpeed Insights is very low for an e-commerce store. This slow speed can frustrate customers and cause them to abandon their shopping carts. You can use Google PageSpeed Insights to identify the specific issues causing the slow speed and fix them to improve your store's performance.
7. Prepare for the upcoming sale season
Holiday season is coming! With many businesses already gearing up for festivities like Black Friday Cyber Monday (BFCM) and Halloween, your products are a perfect fit for this holiday season. Here are some tips to help you make the most of the festivities:
Cheers,
Garcia
Please let me know if it works by giving it a Like or marking it as a solution!
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Hey @DaniyalMubashir.
Thanks for reaching out.
I appreciate that you have provided your online store URL for us to explore! Looking into your store, I noticed that your social media icon/links displayed in the footer are not linked to an actual business page on the platforms. You can update the social media icons/links by navigating to the Theme Settings and selecting on the social media section. I took a screenshot of the section I am referring to:
By having your social media links properly pointed towards your business pages, this can help provide your visitors with an extra sense of security about their purchase. This will also allow your customers to reach out to you across other platforms.
Let me know what you think.
Ollie | Social Care @ Shopify
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