Feedback for your online store from the community
Hello everyone I have just finished my first online store using Shopify and was wondering if I could have some feedback thank you for your support
Hi there,
Thanks for reaching out to the community. This is MooseDesk - All-in-one Shopify Ticketing System App
Congratulations on the opening of your store! It's truly impressive, and I can see the dedication you've poured into its creation. While it's already great, I do have some suggestions to help make it even better. Here are a few of my recommendations for better customer experience, if you don't mind taking a look.
1: Hero Banner
Create a hero banner that showcases the store's best-selling products or current promotions. The banner should use bold and vibrant colors to grab the attention of customers and entice them to explore the store further. The overall design should be clean and easy to read, with clear call-to-action buttons that direct customers to the products or promotions highlighted in the banner. The goal is to create a visually appealing and persuasive banner that drives traffic to the store and increases sales.
2. Website navigation
The current layout seems to mix all products together. You can consider creating the catalog to the top heading or creating a search bar or filter for customers to browse more easily. Here is an example to refer to:
3: Call to Action (CTA)
Enhance the CTA button: To make this button more prominent and attract customers' attention, you can consider increasing the font size, using a bright color to highlight the price, product option, add to cart button, and placing it in a more prominent position on the product page.
4: Contact us - FAQ Page
We have noticed that your store currently does not have a Help Center or FAQ section. If you would like to make it easier for your customers to access support features such as help center, FAQ, and ticket management, we recommend checking out MooseDesk - Customer Support Helpdesk/FAQ App. It can help streamline the customer support process and enhance the overall experience for your clients.
As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.
If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.
Thank you for reading. Wish you a nice day ahead
MooseDesk - All-in-one Shopify Ticketing System App
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This is Garcia from PageFly - Shopify Advanced Page Builder app.
I'm genuinely impressed with your website. Your site has a stylish flair while remaining clean, clear, and professional. From my CRO expertise, I’d love to give you my suggestions to improve your conversion rates and sales:
1. Add the Favicon icon
You should add the Favicon to your store. Favicons are of great importance to the overall effect of your website's imagery, improving its user experience, branding, and professionalism. Its main purpose is to help visitors locate your page easier when they have multiple tabs open. You can check this Shopify Guideline to add a favicon.
2. Add the announcement bar and the navigation bar
Announcement bar
You should add an announcement bar to your store. It could significantly enhance customer awareness of special offers, new arrivals, or specific promotions tailored to their automotive-themed product range. This feature acts as an immediate point of interest for visitors, potentially increasing engagement and sales by prominently displaying key messages or deals the moment they arrive on the site.
Navigation bar
Having a navigation bar at the top of the Leveled store homepage is crucial for user navigation, improving the overall user experience by making it easy to find and explore different sections of the site.
Important tabs to include in their navigation bar could be:
=> These tabs would help visitors navigate the site more efficiently, leading to a better shopping experience.
3. Hero banner section
You should have the hero banner with a CTA button on your homepage. A hero banner with a Call-to-Action (CTA) button is crucial for store homepages as it immediately captures visitor attention, succinctly communicates key brand messages or offers, and guides them toward desired actions like shopping or signing up.
It often includes a background image relevant to your product, header, subheader, and CTA button
4. Add a star rating and number of ratings
You should Include Both the User Rating Average and the Number of Ratings in your product in the product on your home page. Customers often check ratings, reviews, and feedback on the product before deciding to order it. You should include this section with your product information to get more trustworthy.
5. Use the Instagram feed App to connect your Social media
Integrating shoppable Instagram feeds into your website can elevate its aesthetic and increase sales opportunities. Platforms such as VIBE and Instafeed allow for the seamless display of engaging Instagram content, including posts, photos, and reels, right on your site. They also provide the ability to tag products in images and videos, enabling customers to shop effortlessly from your Instagram feed.
6. Cart Abandonment Popup
Develop a strategy to address cart abandonment by re-engaging customers who depart without completing a purchase. Consider using exit-intent pop-ups that provide incentives such as discounts or complimentary shipping to motivate users to finalize their transactions.
I hope you find these suggestions helpful in optimizing your website's conversion rate and sales. If you have any further questions or need additional assistance, please don't hesitate to reach out. I wish you the best of luck with your online venture.
Best regards,
Garcia | PageFly Team
Please let me know if it works by giving it a Like or marking it as a solution!
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