How can I improve my store design? Looking for feedback

[Vanquish1]

Hey guys would love if you could check out my store design and give me any feedback

Good and bad 

www.vanquish.ie

[Han-madeCA]

No expert but as a customer I really like it. I think it looks very professional and definitely somewhere I would trust and shop. 
I would say there is a lot of information on the home page. Fine for a pic but on a phone you are scrolling loads. I would maybe condense more and have a read more link or something. 
Maybe add an about us page, ambassador page and maybe even a blog page

hope this helps 

[Vanquish1]

Hi thank you for your input

[MooseDesk]

Hi @Vanquish1!

Thanks for reaching out to the community. This is MooseDesk - All-in-one Shopify Ticketing System App

Congratulations on the opening of your store! It's truly impressive, and I can see the dedication you've poured into its creation. While it's already great, I do have some suggestions to help make it even better. Here are a few of my recommendations for better customer experience, if you don't mind taking a look at.

1. The navigation bar

I would advice to center the company logo and the navigation bar on your page. This would align with your title and the slogan right beneath. Besides, adding other options like "Blogs", "Contact us", "Promotions" would make your navigation bar richer with options for the visitors. 

2. Featured products

For feature products, you can use slideshow (carousel) with manual controls or autorotation. This will allow you to present more options for the visitors while making your page become more dynamic. Just keep in mind with some important notes for slideshow:

• Slides shouldn’t rotate too quickly 
• Autorotation should always pause when hovered, 
• Autorotation should permanently stop after any user interaction with the slideshow
• Manual controls should be overly clear

3. More CTA buttons

This section already creates a sense of urgency to make the purchase the product. To boost your conversion rate, I recommend adding CTA buttons like "Add to cart" right beneath the prices.

4. Guarantees and social proof 

You can also create additional sections at the end of your page to increase trust of your store. Here are some examples:

• 30-day money back guarantee
• 10-day delivery guarantee
• Testimonials for real customers about your products

5. Checkout page

My only recommendation here is to have the "Place order" button above the fold on your Checkout page. Specifically, you can move it right beneath the order details. This would allow users to quickly place the order without the need to scroll all the way down. Again, increasing the conversion rate is the key.

6. Chat box

There are two recommendations here:

• The option "Apply to collab" should be moved a bit the left to avoid being overlapped with the "Chat" button. Alternatively, you can also move that option to the left corner of your page.
• Below the box to compose the message, you can also add some frequently asked questions and set up automatic pre-defined answers. This would help you fill the empty space as well as provide quick answers to your customers without the need of involving real customer support team. 

Last but not least, speaking about customer support, if you are also looking for a cool ticket management system, you can give MooseDesk a try. We are currently offering MooseDesk FREE so don't hesitate to become one of the early birds and hit our 24/7 support to get the best advices on enhancing the customer experience.

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So those are my recommendations for your store. Hope it brings you some new insights.

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’. It would make my day!!

Once again, thank you! 

[Ollie]

Hey @Vanquish1.
 
Thanks for reaching out. 
 
I appreciate that you have included your online store URL for us to explore! Looking into your store, I noticed that you do not have a favicon added to the homepage. A favicon is a small image that displays on the browser tab and represents the business/company. If you take a look towards your browser tabs - I am sure you will see a favicon! You can add a favicon to your online store to have a polished look to the online store by following this guide here. 
 
Let me know if you have any questions.

[niraj_patel]

hello @Vanquish1 

I see you are using DAWN theme by shopify and i suggest some Basic and common things may be helps you to make your store better

=> Headir navigation is not aligned when scroll down.
=> Add some short description under category items.
=> Reduce product description length on products grid at homepage.
=> Same heading using twice( OUR PICKS) please use unique.
=> Footer is not optimized according to brand.
=> adjust font size of title on product pages to look better.
=> Please use color swatches instead of color names as boxes.

And i can suggest more once i log in to store

[Vanquish1]

Hi
How much