How can I report a suspected scam site on Spotify?

EvoVulpes
Visitor
3 0 0

There is a site using spotify that I highly suspect is a fraud.  "ampedinnovators.myshopify."  had 100's of generators listed for sale at ridiculously low prices. There is no way they are selling these machines for the prices listed. I google mapped their listed addresses, and they are not business locations. Infact, the address listed for returns, is a residential street. I also checked the phone#, and the site I used to do that said that number was very dubious. Furthermore their payment methods provided no security or recourse. I would like someone to have a look at this, before innocent people are defrauded.

Replies 3 (3)

EvoVulpes
Visitor
3 0 0

That is suppose to be shopify NOT spotify

Ollie
Shopify Staff
2387 454 400

Hey @EvoVulpes 
 
Thanks for reaching out and bringing this to our attention. 
 
I appreciate the context that you have shared with us as that is very helpful! As Shopify is a platform that hosts online businesses, we do not manage or ship the orders ourselves. Additionally, we are unable to confirm whether a business is operating on the Shopify platform as we do not have access to any store or account specific information from the Community forums. If you have made a purchase from this online store, I would suggest attempting to reach out to the business that you made a purchase from. In the case that you are unable to get in touch with the business, it would be best to speak directly with your bank or credit card company (depending on how you made your purchase) and bring this to their attention. They will have additional processes aimed to retrieve your funds for the purchase you did not receive. 

 
Let me know if you have any questions. 

Ollie | Social Care @ Shopify 
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EvoVulpes
Visitor
3 0 0
Good morning Ollie. Fortunately I was savvy enough to do a little research
before I threw my money out there. I was more concerned with others who may
not be as knowledgeable and get fooled. It would also be bad attention for
Shopify to have scam sites operating with impunity. It would be nice if
there was a link on Spotify to report illegal or suspicious activity. In
any case I hope you're having a nice day and this was helpful to Shopify
and the clients who may be using it.
Sincerely, Evo