How can I resolve a Google Merchant Center misrepresentation violation?

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How can I resolve a Google Merchant Center misrepresentation violation?

jayshil
Visitor
2 0 1

hello im new to shopify dropshipping I have created a google merchant account and even listed some of my products on the website. everything was working good until a few days i encounter a email stating i commited a google policy violation. further diagnostic the policy it concluded to be a misrepresentation policy violation.  

I don't know how to resolve this issue. could anyone help me find the solution. 

thank you!

Accepted Solution (1)

EmmanuelFlossie
Shopify Partner
3334 251 798

This is an accepted solution.

Because Google does not give any specifics, the only way to find potential reasons for a suspension is by checking the policies an comparing this against the website to see what is not ok. I know this is a big task, and that is truly the only way.

 

Reason: Google does not tell you anything, other then a broad headline: Misrepresentation. And just a few points that is not helpful.

 

Here are the policies I check:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

View solution in original post

Reply 1 (1)

EmmanuelFlossie
Shopify Partner
3334 251 798

This is an accepted solution.

Because Google does not give any specifics, the only way to find potential reasons for a suspension is by checking the policies an comparing this against the website to see what is not ok. I know this is a big task, and that is truly the only way.

 

Reason: Google does not tell you anything, other then a broad headline: Misrepresentation. And just a few points that is not helpful.

 

Here are the policies I check:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.