How can I track notification sends on Shopify?

[AndyFromPoets]

Hi Shopify community!

We are wanting to get a snapshot of which notifications have been sent or triggered for one of our Shopify customers. Is there a dashboard or a counter of any type that you can see which notifications have the highest numbers of sends?

[DaisyVo]

Hi @AndyFromPoets 

Shopify's native analytics do not provide a dedicated dashboard or counter to track the number of notifications sent or triggered for individual customers. However, you can consider the following approaches to monitor notification activity:

1. Third-Party Applications: Integrate apps like Anyfication to receive real-time store notifications through platforms such as Slack, Discord, or email. These tools can help you monitor when specific notifications are sent.
2. Email Marketing Platforms: Utilize services like Klaviyo that offer detailed analytics on email campaigns, including open rates and click-through rates. These platforms can provide insights into which notifications have higher engagement.
3. Custom Reporting: Develop custom reports or use Shopify's API to extract data related to customer interactions and notifications. This approach may require technical expertise but can offer tailored insights into your notification metrics.

By implementing these solutions, you can gain a clearer understanding of your store's notification activities and customer engagement levels.

If you have other questions, feel free to ask, and I will answer them as well.

Best regards,
Daisy