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How do I report identity theft to a Shopify store owner?

Sheahanigans
Tourist
4 0 0

Hi

Who at shopiify do I report a theft of identity to? A shop on shopify is using my personal address and mobile number as a point of contact for returns and refunds and has my info on their webpage and online policies link.

I've reported this to the FTC  and law enforcement, but want my personal information removed from their shopify page as their customers are contacting me and showing up on my doorstep

 

Accepted Solution (1)

Maz
Shopify Staff
1196 129 183

This is an accepted solution.

Hello, @Sheahanigans!

 

Thanks for getting in touch, and I'm sorry to hear about your situation.

 

I appreciate that you have already reported this issue elsewhere and have taken the necessary actions to have your information removed. If you still wish to report this matter to us, please utilize the form provided at this link.

 

Our internal teams will be then able to take a closer look into this for you!

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Reply 1 (1)

Maz
Shopify Staff
1196 129 183

This is an accepted solution.

Hello, @Sheahanigans!

 

Thanks for getting in touch, and I'm sorry to hear about your situation.

 

I appreciate that you have already reported this issue elsewhere and have taken the necessary actions to have your information removed. If you still wish to report this matter to us, please utilize the form provided at this link.

 

Our internal teams will be then able to take a closer look into this for you!

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog