How i will pay with visa the first plan?

Solved
Anna3060
New Member
1 0 0

Good morning, 

i have entered my details and my visa details to pick the plan of 29$ for 1 year, but when I press "start plan" it is showing me "contact support". (the visa is fine, I use it almost every day for other byings". Can you help me, please?

Thank you

Accepted Solution (1)

Accepted Solutions
Andrew
Shopify Staff
Shopify Staff
1420 145 259

This is an accepted solution.

Hi, @Anna3060

Hyde here from Shopify.

The accepted payment methods you can use are outlined in this help document, but here's the most pertinent information:

21-03-kbhqa-w2dk1

 

Could you confirm that you are using a valid, recognized visa credit card to attempt to pay for your plan?

All the best, Hyde.

Andrew | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)
Andrew
Shopify Staff
Shopify Staff
1420 145 259

This is an accepted solution.

Hi, @Anna3060

Hyde here from Shopify.

The accepted payment methods you can use are outlined in this help document, but here's the most pertinent information:

21-03-kbhqa-w2dk1

 

Could you confirm that you are using a valid, recognized visa credit card to attempt to pay for your plan?

All the best, Hyde.

Andrew | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog