How to Change the currency on my store

Solved
Beumet
New Member
1 0 0

Hi, 

We are based in South Africa and having difficulty with our payment structure. We want to change the currency from USD to ZAR and use a currency converter as well as a third-party payment to accept payments. An error occurred that stipulated that we have had one sale and therefore we can no longer change the currency? We tested a buying option, but cancelled the order and there was no sale that took place. 

Can you please assist in providing us with help to change the currency on the store?

I did read some posts that mentioned a link that can be send in order to do so? 

Beumet 

 

Accepted Solution (1)

Accepted Solutions
Opinew
Shopify Partner
59 4 23

This is an accepted solution.

Hi @Beumet, according to Shopify help page. You will need to contact Shopify support to change currency if your store has made sales. You can try to contact them here. Hope this information can be useful to you.

Opinew - Product Review App | Boosts your Shopify store’s conversions with reviews rich in UGC.
Join our LinkedIn Community to exchange with fellow merchants and Shopify partners!

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Reply 1 (1)
Opinew
Shopify Partner
59 4 23

This is an accepted solution.

Hi @Beumet, according to Shopify help page. You will need to contact Shopify support to change currency if your store has made sales. You can try to contact them here. Hope this information can be useful to you.

Opinew - Product Review App | Boosts your Shopify store’s conversions with reviews rich in UGC.
Join our LinkedIn Community to exchange with fellow merchants and Shopify partners!