Feedback for your online store from the community
I have now dealt with two fraudulent sellers on Shopify and there’s no way for me to rectify the situation because they’ve taken down their pages and you require a URL link in order for me to fill out the damn form and there is no URL link! I’m getting really frustrated because I tried emailing support and got a response that you don’t take emails anymore and all the support seems to be for sellers and no support for buyers were dealing with fraudulent sellers. I’m about to submit a claim with the Better Business Bureau if somebody doesn’t contact me immediately. This is absolutely ridiculous that there’s no way for me to get a refund because you were choir 30 days and both sellers took their platforms down within those 30 days
I have the same problem. I eventually found and signed up on some complaints site but have yet to receive a response.
I guess all we have to do is set up a convincing looking “shop”, take orders for a couple of weeks, and then close the shop. Shopify will thereafter make sure that no unhappy customers bother us.
I have the same exact issue as you. I cannot believe that Shopify is a legitimate company let alone a publicly traded one with a $85Billion market cap. I already contacted the BBB but not sure where that will go. I really hope/can't wait for the class action lawsuit coming for Shopify and hope to be a part of it.
Learn how to expand your operations internationally with Shopify Academy’s learning path...
By Shopify Feb 4, 2025Hey Community, happy February! Looking back to January, we kicked off the year with 8....
By JasonH Feb 3, 2025Expand into selling wholesale with Shopify Academy’s learning path, B2B on Shopify: Lau...
By Shopify Jan 28, 2025