I am not a seller I’m a buyer and I need support!!!

Sivies
Visitor
1 0 0

I have now dealt with two fraudulent sellers on Shopify and there’s no way for me to rectify the situation because they’ve taken down their pages and you require a URL link in order for me to fill out the damn form and there is no URL link! I’m getting really frustrated because I tried emailing support and got a response that you don’t take emails anymore and all the support seems to be for sellers and no support for buyers were dealing with fraudulent sellers. I’m about to submit a claim with the Better Business Bureau if somebody doesn’t contact me immediately. This is absolutely ridiculous that there’s no way for me to get a refund because you were choir 30 days and both sellers took their platforms down within those 30 days  

Reply 1 (1)

Roy521
Visitor
1 0 0

I have the same problem.  I eventually found and signed up on some complaints site but have yet to receive a response.

I guess all we have to do is set up a convincing looking “shop”, take orders for a couple of weeks, and then close the shop.  Shopify will thereafter make sure that no unhappy customers bother us.