Feedback for your online store from the community
This is an accepted solution.
Hey @Kr13.
Thanks for reaching out.
I appreciate the context that you have shared with us as that is very helpful! As Shopify is a platform that hosts online businesses, we do not manage or ship the orders ourselves. In this case, it would be best to reach out to the business that you made the purchase from. Typically, the online store will have a Contact Us options towards the footer of the website. They would be in the best position to provide you with additional support and insight about your purchase.
Let me know if you have any questions.
Ollie | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This is an accepted solution.
Hey @Kr13.
Thanks for reaching out.
I appreciate the context that you have shared with us as that is very helpful! As Shopify is a platform that hosts online businesses, we do not manage or ship the orders ourselves. In this case, it would be best to reach out to the business that you made the purchase from. Typically, the online store will have a Contact Us options towards the footer of the website. They would be in the best position to provide you with additional support and insight about your purchase.
Let me know if you have any questions.
Ollie | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
We feel that we will not be able to return our money
All this is not fake, my money has been deducted, still the delivery is not happening.
please deliver my order
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