Thank you for reaching out! I am sorry you are experiencing issues with your store.
I will need to gather some more information before diving into this. What payment gateway are you using? Can you share your URL with me so I can test it on my end? Once I take a look on my end, I will have a better understanding of what may be the problem.
Please let me know if you have any further questions!
hi @Ferike0022 ，
This is QuickCEP-a software that can help you boost your sales.
Very glad to hear from your question, There is high possibility that something wrong with the process of payment. Hope the suggestions below can help you out.
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