Improve shopify store

[Razan2]

Hi just needed feedback on my store. Here is my link: https://zoomcartz.com/?srsltid=AfmBOor36mELz2F3wWeY3YZKCoPT7Zza2Kn6YaMXSOnf6kbZxP_Ju6U0.

please have a look on desktop version. Just want to know if you was a customer visiting my store. What is stopping you from making a purchase. 

please let me know what I can do to improve the site including any easy to fix ones.

thanks 

[CreativeFati]

Quick Fix Suggestions

1. Add a prominent hero banner showcasing top products or offers.

2. Include search functionality that's visible and easy to use.

3. Improve loading speed if the site feels slow.

4. Use high-quality images for all products to increase appeal.

5. Ensure the "Add to Cart" button is highly visible and consistent across the site.

You can let me know if you need any more assistance 

[MooseDesk]

Hi @Razan2,

We appreciate your inquiry in the Shopify Community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.

Congrats on your new store! Your store looks stunning. I can tell you have put a lot of effort into building this. Especially, the product features are really detailed with descriptions with numerous credited reviews…

However, I have some comments to boost conversion rates. Here are some of my recommendations for better customer experience, please kindly check.

1.Make Hero banner truly captivating 

With just a glance over hero banner, I can decide whether to continue exploring a shop or not. Therefore, I recommend Hero Banner are designed with the most captivating images of your products along with your tagline (benefits offered to your customers).

2. Adding CTA link for banner

I see you put the banner “Free Delivery on all orders over £35.00 + Mystery gift!” at the top of the website that shows a very strong call to action. But for sales boost, you can leverage it to attach the link of product page/discounts/purchase, etc.

3. Complete your Homepage with those parts: value proposition - best seller - footer

As a customer, I would say that your Homepage hasn't offered enough information for me to build trust then to purchase. Therefore, I suggest the addition of Value Proposition - Best seller Products (boosting purchase intention) - Footer (showing other information: address, social media links, etc.)

4. Include Categories in Catalog page

It would be nicer to have such categories in Catalog page instead of on your Homepage as we often shop in the Catalog, and lacking it discourages me from exploring more products.

 5. Add product images with trademark

To boost prestige, it would be nice if you put your logo into each product image like this to show your own brand identity.

 6. Ensuring including the ranking in Product Preview

I was really amazed by the preview of featured collection on the Homepage that includes ranking. However, when I look through products in the Catalog, the ranking disappears. So I really suggest the consistent addition of ranking in product preview.

 7. Leveraging the full potential of FAQ and Contact us 

I notice that you have both FAQ  and Contact us page, which are however are not attractively designed and might discourage me. 

To make it better, you could consider refining the FAQ and "Contact Us" page. These are essential for helping customers quickly find answers or reach out for support, which can significantly enhance their shopping experience. 

For an easy solution, I recommend trying MooseDesk App. It provides free, professionally designed FAQ and Contact Us templates with a simple one-click setup that perfect for elevating your store effortlessly!

Especially at the moment, we are launching the Referral Program with huge discounts, running through Christmas Eve so check it and secure alluring benefits.

So those are some of my suggestions for your store as a Website Copywriting expert. If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

Once again, keep up the fantastic work, and I wish you the best of luck in the future! 

[Akohub]

Hi, I’m Wayne from Akohub. We have been working with many brands to run online stores. To improve the site, I have viewed it and hope our expertise can help you.

First and foremost, the hero section of your website could benefit from a redesign. Currently, it features just one standard image, which doesn’t capture attention effectively. Upgrading this section with more engaging visuals and incorporating a well-placed CTA button can significantly enhance the overall user experience. It not only guides visitors toward important actions such as exploring products or signing up for a membership but also improves conversion rates by making the next steps clear and compelling. 

Additionally, adding a loyalty program widget to your site could be an effective game changer. It provides numerous benefits such as encouraging repeat purchases, increasing customer retention, and fostering a sense of community among your shoppers. When customers know they can earn rewards for their purchases, they are more likely to return and shop again. To implement a loyalty program efficiently, we recommend considering our Ako Marketing app. It is designed to simplify the setup process and allow you to establish a loyalty program quickly and seamlessly. After implementing the app you can easily manage rewards, track customer engagement, and integrate the program into your existing Shopify store without extensive technical knowledge. By making these improvements, redesigning the hero section with an engaging CTA and adding a loyalty widget, you will create a more inviting shopping experience that encourages conversions and builds lasting customer relationships.

Best wishes! If you have any more questions or need a free professional consultation, feel free to let us know! Don't forget to like and mark it as a solution if you find this helpful.  

[BON_Loyalty]

Hi @Razan2 , I'm Tracy from BON Loyalty, the top-rated Shopify loyalty app. 

Thank you for asking for feedback on your store! I took a look at ZoomCartz on the desktop version, and here’s what I think could help turn more visitors into happy customers. I’ll break it down so it’s easy to follow and focus on the areas with the most impact.

1/ Homepage impression:

Your homepage looks clean and simple, which is great, but it feels a bit too general. Since you sell a variety of products—like kitchen essentials, baby & parenting items, home organization tools, outdoors gear, personal care products, and gadgets—it's a little hard for visitors to immediately understand what your store is all about.

Here’s what could help:

- Clear value proposition: Add a banner or headline that explains what sets you apart. For example, "Your One-Stop Shop for Everyday Essentials and Trendy Finds."
- Organize categories visually: Instead of just having links to categories, use images or icons that represent each product type. A "Shop by category" section on the homepage could make navigation easier and keep visitors engaged.
- Feature bestsellers or trending products: Highlight a few popular products or collections to guide customers right away.

2/ Customer's feedbacks: Keep it real

 

I noticed you have a customer feedback section, but because it’s in a slideshow format, it feels a bit robotic or AI-generated. Shoppers love authenticity.

To improve:

- Consider using a review app like Loox or Judge.me to display real customer reviews. These apps let you add photo or video reviews, which feel much more genuine and build trust.
- Try encouraging customers to leave reviews by offering small incentives, like a discount or reward points.

3/ Lacking trust elements:
Right now, the store lacks trust elements that reassure new customers. Adding these can make a huge difference:

- Trust Badges: Use icons to highlight secure payment, free shipping, or money-back guarantees. Place these near the “Add to Cart” button or in the footer.
- About Us Section: A short blurb or a link to a page sharing your story can make your brand more relatable. (Currenly it is linking to a page that is pretty hard to read, and the content is not personalize in my opinion)

4/ Product pages

- Catalog organization: Your products are listed based on what’s in stock, making it tough to browse. Try grouping items by category instead (e.g., “Kitchen,” “Gadgets,” “Outdoors”). This will make it easier for customers to find what they need.
- Product images: Most items only have illustrated photos, which don’t show what the product looks like in real life. High-quality, real-life photos can build confidence and improve conversion rates.
- Descriptions: Your product descriptions could be more detailed and focus on how the product solves a problem. Adding dimensions, materials, or even a short “How to Use” section could help.

ZoomCartz has a great foundation, and with a few tweaks, it can become even more customer-friendly. Focus on making the homepage clearer, organizing products better, adding real customer reviews, and building trust through visuals would be my recommedation for the time being. If you need more tips or want help setting up any tools I mentioned, feel free to reach out! Best of luck growing your store—I can’t wait to see how it evolves.

If you find these suggestions helpful for you, please let me know by giving BON Loyalty  a 'LIKE' or marking it as a 'SOLUTION'. 😉

Cheers,

Tracy | BON Loyalty team