🙏 In need of Honest feedback on my store 🙌

LastRep
Tourist
6 0 1
Replies 4 (4)
EcomGeeks
Shopify Partner
1070 143 333

Hey @LastRep,

Congratulations on launching your store. I've taken a look through and have some feedback for you.

screencapture-lastrepintensity-2021-05-28-09_16_47.png

HOMEPAGE BANNER
That main banner area is prime real estate for selling.  One of the keys of selling is getting inside your customers head, what problem do they have that you can solve? What words or phrases do they use that you can as well to show that you understand their needs. We recommend using this type of text in your banner. For the format, we recommend having a professional photo of your products (I'd adjust your current one so it's not cutting off their head), a title introducing your brand or product, a line of text underneath that expands on your title and a call to action button such as "Shop Now". Here is an example:

macarons-04.png

PRODUCTS
I would recommend adding in more sizing. The women's selection in particular has limited sizing in a majority of your products. Also, when an item is out of stock it isn't as obvious as it should be. Example:

lastrep-01.png

SHIPPING
Your shipping costs are quite high, especially for a potentially up to 21 day delivery time. I would either up your product prices to decrease the shipping or see if you can find some way to lower shipping costs.

shipping-price.png

CURRENCY CONVERTER
I’d recommend adding in a currency converter since you ship worldwide. Here is a video we did showing some free currency converter app options:


SALES CHANNELS
I’d recommend utilizing Shopify’s sales channels for your social media pages. This is going to allow you to tag products that you post on your social media and then have that tag lead to your store. Here is how to implement it for Facebook and Instagram.

REVIEWS

I would highly recommend that you encourage your customers to leave a review on the products they purchase. Positive reviews are very valuable, they add a lot of trust to your store. We did a video showing a free review app you can use and how to set it up:


POLICIES
You need to add in your shipping policy, return policy, privacy and terms of service. Shopify has made this extremely easy, you can add them with a click of a button (except for shipping policy because it will vary depending on the store). After they are auto generated you can take a read through each one and adjust them as needed. Here is a video showing how to add them:

I noticed your contact page wasn't working either. Here is how to add a contact form in:

I will leave it at that for now but if you would like to talk to us 1-1, we offer sessions where we take a look at your store, identify the greatest issues holding you back, then provide solutions and advice. You can email us at ecomgeeksco@gmail.com for more information.

We hope our response was helpful, if it was, let us know by giving us a thumbs up and/or marking it as a solution!

Best of luck!

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AiTrillion
Shopify Partner
4161 244 729

Hello @LastRepThis is AiTrillion- an All-in-one Marketing Platform on Shopify. Here are some suggestions that you can implement in your store:

- Add a call to action button on the banner image of the homepage.

AiTrillion_0-1622282875285.png

- Don't leave blank space in the header.

- Add a privacy policy, shipping, returns & refund policy.

- Add the about us page in the header menu.

You need to increase engagement in your store which will capture your visitors and convert them into paying customers. Increasing engagement will help you to bring back visitors who bounced from your site and convert them which will also increase your customer retention 7 x times.

  • Add a web push notification to reach your customers directly even when customers are not in your store.
  • Add loyalty rewards program to entice customers. It will help you to entice customers to make a purchase.
  • Add testimonials or review carousel on the homepage.
  • Add timer bar to create a curiosity among the customers to make a purchase.

 

If you would like to implement the above features/ customer engagement or marketing tools in your store you can install the all-in-one Shopify app AiTrillion. If you have any questions, feel free to ask. 

Sachin D | Shopify Growth Expert @ AiTrillion

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- 10+ Years of eCommerce experience.
- 1400+ Stores Designed on Shopify.
- All in One Marketing App on Shopify AiTrillion Marketing Automation
.
- 13+ Shopify Apps launched on app store.
Addyz
Pathfinder
191 4 23

Hi @LastRep ,

After review of you store, I will advise you to install some social proof apps on the store. Most of the buyers will not buy if they did not found the site authentic. For first time buyer's you have to win their trust and social proof are great way to achieve that.

Also, you have not added any push notification app pan your store.Push notifications have high conversion rate. Most of the visitors just leaves after adding product to cart without purchasing it. Push notifications are great way to remind them of their abandoned cart and nudge them to complete the purchase.

You are really missing out with this core functionality which could easily recover some lost sales for you.

There are plenty of app on appstore which are offering push notification either for free or for very reasonable price.

I will recommend https://apps.shopify.com/cartbite

This one is offering abandoned cart ,back in stock and price drop notification on push and emails. 

If this is helpful please up vote the answer so that other merchants can get benefit from it too

Addyz is ad optimization and automation platform for facebook and Instagram ads. Addyz allow store owners to create proven campaign strategies and branded catalogues to increase ad efficiency and boost sales
AiTrillion
Shopify Partner
4161 244 729

Hey @LastRep,

I hope you are doing well! Have you implemented the suggestions and found the solution? 

Did you get a chance to try the app AiTrillion? If you need help with setting up the features, I will be happy to help or you can email our support at support@aitrillion.com

Looking forward to your reply!

Thanks

Sachin D | Shopify Growth Expert @ AiTrillion

- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- 10+ Years of eCommerce experience.
- 1400+ Stores Designed on Shopify.
- All in One Marketing App on Shopify AiTrillion Marketing Automation
.
- 13+ Shopify Apps launched on app store.