Is my store active?

[Phil345]

I do not know whether I am active. I check shop as a sales channel. Dantian T-Shirt

[Votchex]

@Phil345 checked  its active it shows on my end here as long as its visible to customers its active

can i ask what software did you use for pod design?

[MooseDesk]

Hi @Phil345 ,

Thanks for reaching out to the Shopify Community! I'm Mia from MooseDesk , your go-to Live Chat, WhatsApp and FAQ App here to help  enhance your customer support experience  😊

Congrats on your new store! Since you're in the early stages of building your store, now is the perfect time to set up tools that help connect with your customers in real-time. Please kindly check them below: 

1. Add Live Chat for your Online Store 

After doing a quick review, I can see that your website lacks a help widget and live chat to allow customers to contact you immediately when they need. How about having a powerful live chat to assist potential customers instantly, addressing their questions or concerns in real time? This can help prevent abandonment and encourage purchases

I suggest exploring MooseDesk, a FREE Live Chat, WhatsApp & FAQ App. You can easily reach customer support via WhatsApp, ensuring immediate assistance for inquiries. Also, the widget provide multi self-Service options such as Order tracking, Translation and FAQ section empower customers to resolve common questions on their own, reducing the need for direct support.

2. Add FAQ Page/ Contact Us Page to your Online Store

Your store looks great overall! To make it even better, you could consider adding an FAQ and a "Contact Us" page. These are essential for helping customers quickly find answers or reach out for support, which can significantly enhance their shopping experience. 

For an easy solution, I recommend trying MooseDesk App. It provides free, professionally designed FAQ and Contact Us templates with a simple one-click setup that perfect for elevating your store effortlessly!

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This is my answer for your questions. If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

[Sammy21]

Your store is definitely active and working