issues with customer support

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I am having issues dealing with the shopify supports team regarding my shopify account. I have paid for a domain that I requested for and have been going back & forth with the supports team and still haven't fixed the issue, they have linked it to my website now my website is not working. I have been given the run around with the customer service department for quite sometime. I am also losing business regarding this. It is embarrassing trying to run a business when your website is not working. Please see below pic attached.

Any advice would be much appreciated.










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