Looking for Feedback and Ideas

[furnitureedit]

Hi,

We are about to launch our website and i would appreciate any ideas or feedback!

www.furnitureedit.com

TIA

Matt

[AryanPillai]

I like how the logo animates when you scroll and animations on the products when i hover over them.

The thing I would suggest to improve is the logo actually, its very generic logo and I think it can be better so that it uplifts the brand.

[eComBrewSandeep]

Hi Matt

Sandeep here, another fellow entrepreneur from the UK 🙂

I took the liberty to do a quick audit <15 minutes

https://www.loom.com/share/43d1fc34d13d429ba48487e2e589ad40

Let me know if you have any questions

[MooseDesk]

Hi @furnitureedit,

Thanks for reaching out to the Shopify Community! I'm Mia from MooseDesk , your go-to Live Chat, WhatsApp and FAQ App here to help you enhance your customer support experience  😍

Congrats on your new store! Your store looks stunning. I can tell you have put a lot of effort into building this. However, I have some comments to make the good get even better. Here are some of my recommendations for better customer experience, please kindly check:

1. Add Hero Section: Currently I can see your store lack of a hero section. A well-designed hero section will grabs immediate attention and communicates your brand’s value proposition. I recommend you should use a high-quality image of a popular product with a catchy headline (e.g., "Luxury Comfort for Every Room") and a clear call to action, like “Shop Now.”  Please check this example below:

2. Call-to-Action under Products: Your product section lack of a call to action. Please note that it can encourages instant engagement, guiding users to make decisions faster. Consider to include a “Buy Now” or “Add to Cart” button under each product. You can also add an attractive text, e.g., “Free Delivery on Orders Over £500.”

3. Promotion Section: You can pushes sales by highlighting special deals or limited-time offers. Consider to add a promotion banner or dedicated section on the homepage. Use visuals and short text like “Up to 30% off Dining Furniture – This Week Only” and make it clickable, leading to a sale-specific page.

4. Customer Reviews Section: I recommend you should add builds trust and credibility, showcasing social proof to potential buyers. Display real customer reviews and ratings on each product page or create a dedicated testimonial section with visuals of the reviewed products. Take a look at this example below:

5. Social Media Links: One more tips to increases brand awareness and allows users to follow your updates. Add a section include icons linking to your social platforms (Facebook, Instagram, etc.) and shows your products and brand story can help significantly improve engagement, trust, and conversion rates to your store

6. Add a live chat support

I can see you already have a Live chat on your store. How about make your live chat more poweful to help you assists potential customers instantly, addressing their questions or concerns in real time. This can prevent abandonment and encourage purchases

I suggest exploring MooseDesk, a free Live Chat, WhatsApp & FAQ App. MooseDesk provides auto-reply features during non-business hours, a proactive help center, and a user-friendly widget layout, offering an effective solution to enhance customer support on your platform.

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As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

Thank you for reading. Wish you a nice day ahead! 😍

[heddykhalifa]

Hey Matt,

Heddy from Gameball: Loyalty Program & VIP here!

Your site looks clean and visually appealing, which is a great start. However, to make it even better, I’d suggest focusing on a few key areas. First, adding more detail to your product descriptions can help customers understand the benefits and quality of the furniture. Consider adding customer reviews or testimonials to build trust. Highlight any special promotions or incentives more clearly, and use a loyalty program like Gameball to encourage repeat purchases and engagement.

Let me know if you’d like more detailed feedback!