Hi, I don't have any budgets to hire a professional developer so everything on this store was done by myself.
I would like to get some feedback on the add to cart --> checkout process and ease of navigation on the site or any other comments at all would be great!
I can take constructive direct criticism, so please just be direct and honest without the need to sugar coat anything.
Link to website here: www.whiskery.com.my
Congrats on your new store! I’m Richard Nguyen- CRO Expert at PageFly- Free Landing Page Builder. I’d like to give you some feedback and suggestions for over 100.000 merchants to help increase conversion rates for your store based on 5 years of experience.
I would like to give you some suggestions about your store so that you could consider changing and hope that the conversion rate is increased accordingly.
1. Sticky Header
Sticky header helps customers easily access menu navigation although they scroll down or up on your page. Customers can also quickly reach the Search field to find products with a sticky header.
So that when you scroll down, there is no quick way to come back to your menu, especially on mobile. You do not have an anchor button to “Back to the top”, so it makes it very inconvenient for customers to go back to your menu and see other pages, products, etc.
2. Product List in Homepage and Collection page
About the product list (both on Homepage and Collection page), I think we can improve on:
3. Subscription section
I like how you have the newsletter subscription section right at the very beginning of your page, it's like an introduction to how customers can interact with your store. However, it is hard to convince customers to subscribe when they have just arrived. You can add another subscription section at the end of the page, so after customers visit your store, check all the content from top to bottom and find it interesting, they can subscribe to the newsletter at where they are, at the end of the page, and don't have to scroll all the way up.
4. About us section
I think this section is great with both image and text, display the paragraph on the right side with bullet styling and highlight the key point and a featured image of your company/product/customer on the left. But I think we can still have room for the CTA button that links to your About us Page. Even though you have a link to the About Us page in the header, but it won't be as much visible as a CTA button, which encourages customers to find out more about your brand and story.
5. Product page
You can check out our templates for more inspiration for your page. Feel free to check our blog article as well. A Page Builder can be seen as a good choice for you to have an attractive and powerful page quickly. You will have lots more time focusing on strategies.
You can consider checking PageFly - Free Page Builder to create a more impressive look for your store to really increase conversion, also please take a look at this guide from PageFly about personalizing your Shopify store, hope it helps!
If you think my answer was useful, please like and mark it as a solution. Thank you and best of luck!
I have visited your store and here are my suggestions. Hope they are helpful to you!
In general, your homepage looks clear and well-arranged. There are only a few things that you should improve it
That’s all my suggestions for your store. Hope they are helpful to you
Thanks for reaching out in our Community forums and for sharing your store link, I would be happy to provide you with some feedback on your shop!
I really enjoyed looking through your shop and products, it looks like you have a lot of great options for your customers. Your website has an excellent look and feel made of quality images and an organized navigation bar. Customers will be able to easily find what they are looking for and the check out experience is seamless. Also, adding your Instagram feed to your homepage was an awesome idea as this not only promotes your social media, but also adds movement to your theme. However, I did notice that your Instagram logo on your footer is resulting in a 404 error. You may want to go back to your footer menu and update the link to your correct page.
If you’d like to add more movement, I suggest adding a rotating slideshow directly on your homepage so that you can share more material with your audience. It is also a great idea to add a blog to your website. Adding a blog can let you tell stories that convert visitors into customers, increase engagement and improve your store’s SEO. For instance, you can write about how to make certain cocktails or more about how certain alcohol is made. Feel free to check out this resource on the How to Start a Blog to view a step-by-step guide on what content to write about.
I’d also love to know more about your business! How are you attracting new customers? Are you selling in multiple countries? If so, you can look to add a currency selector to your store. This allows your customers to choose their country or region from a drop-down list of countries, and all of the prices will be displayed in their currency. Check out our guide on adding a currency selector to learn more.
Here's my observation (reviewed it on Mobile phone)
1. If I add a product to the cart, it should not take me to the checkout page. Everytime I add it, a popup/ page appears with the items in the cart.
2. It should tell me how many quantities I can add for a product (what is "more"). Also, should not allow to keep clicking "+" once the limit is reached. See below
3. The chat pop-up over the "Checkout" button, is a big No