Looking for feedback on my shop, Chaeban Ice Cream

Yekaterina
New Member
1 0 0

Hi, community!

I would like to increase the usability of my website https://chaeban-ice-cream.myshopify.com/ Now it does not look so good. Will be happy to hear any constructive feedback on what will be better to change, especially for the mobile version.

Thank you very much,

Replies 4 (4)
EcomGeeks
Shopify Partner
1070 143 333

Hey @Yekaterina,

Congratulations on launching your store! I've taken a look through and have some feedback for you.

screencapture-chaeban-ice-cream-myshopify-2021-07-06-11_02_42.png

LOGIN
I'd recommend adding a guest checkout option as well, you don't want any sort of barriers at checkout for those that aren't interested in a subscription. screencapture-chaeban-ice-cream-myshopify-account-login-2021-07-06-11_03_48.png

LOCAL
With every sale you do locally, make sure to include a business card with a discount for their next online order. This will create awareness that you have an online shop. Here is how to create a discount code:

You could also offer incentives such as free local delivery:

If delivery is not an option, or if you want to offer two things, you could offer local pickup as well:

I would highly recommend that you encourage your customers to leave a review on the products they purchase. Positive reviews are very valuable, they add a lot of trust to your store. Here is a video on how to add a free review app to your store:

Another thing you could do for marketing is to create videos of you making your products. You could either make them tutorials, teaching others how to make your products, which could potentially lead to a different type of income for you (a course) or you could do a voiceover and talk about something you are passionate about that will resonate with your target audience. This can be tips and tricks, something about you personally or etc.  You can do short 30 second to 1 minute videos for TikTok, IG Reels, Facebook. You can also do longer videos and post them on YouTube or Facebook. As for the platforms, right now I personally suggest TikTok & YouTube. You are going to grow way faster on TikTok right now than you could on IG Reels or Facebook.

It has the potential to be a double fold success for you because not only can you earn on the platforms themselves (ie. with YouTube you can get adsense, add affiliate links and do brand deals) but also you are driving traffic to your store and selling there as well. A good example of this in action is the Detail Geek. He has a service based vehicle detailing business and creates YouTube videos of himself detailing vehicles. He will mention products he is using and drive traffic to his online store AND he also earns adsense money by allowing YouTube to place ads in his videos.

FAVICON
I’d recommend adding a favicon so that your visitors can find you quickly when they have multiple tabs open in their browser. We did a video on how to upload a favicon that you can watch here:

POWERED BY SHOPIFY
This is completely optional but if you’d like to remove the text “Powered by Shopify” at the bottom, here is how to do it:

I will leave it at that for now but if you would like to talk to us 1-1, we offer sessions where we take a look at your store, identify the greatest issues holding you back, then provide solutions and advice. If you would like to book a session, you can do so here: https://calendly.com/ecomgeeks/1-1-session

We hope our response was helpful, if it was, let us know by giving us a thumbs up and/or marking it as a solution!

Best of luck!

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AiTrillion
Shopify Partner
4161 244 729

Hey @YekaterinaThis is AiTrillion- an All-in-one Marketing Platform on Shopify. Here are few suggestions that you can work on:

- Add a call to action button on the banner image of the homepage. 

- Add an attractive banner image below this content.

AiTrillion_0-1625646284733.png

The home page should flow better. I would recommend setting it out like this. Slideshow Image- Collection List- Product Recommendations- Testimonials- Newsletter sign up box- Blog Posts- Instagram Feed.

- In the footer menu, add a separate page of shipping & privacy policies, about us, contact us info. 

- Add an announcement bar with a call to action button on it to highlight important information that you don't want your customers to miss out on & make them take action from it.

- Add web push notifications, it will help you to retarget your customers even when customers are not in your store without getting their email address. You can send back in stock and price drop alert notifications to bring customers back to your store. It also helps to reduce the abandoned cart rate.

You can start giving loyalty points to your customers on different activities like signing up, visiting a store, making a purchase, allowing for push notifications, sharing or following on social media. This will help you to entice your customers and retain them. You can reward your customers in order to redeem those points. When you give points to them they will come again in the future to make a purchase in order to redeem those points. This encourages repeat purchases which increase sales and helps in retaining your customers.

 

To add the above marketing engagement tools there are many apps available in the Shopify app store. Instead of installing multiple apps, you can install the all-in-one Shopify app AiTrillion and get all the benefits of marketing features in a single app. 

P.S- Free plan available.

Sachin D | Shopify Growth Expert @ AiTrillion

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- 10+ Years of eCommerce experience.
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MS_WEB_DESIGNER
Shopify Expert
603 44 122

Hi @Yekaterina,

This is Polo from MS Web Designer - TOP Rated Shopify Experts based in Singapore. We would like to provide some recommendations based on our seven years of experience in providing solutions to over 10000 active Shopify merchants.

We have reviewed your store, and some changes can be made to make your store more professional and attract more customers. Here are they:

Design recommendations-

The home page:

  1. The header should have the member login, for smoother navigation.
  2. The main banner should be attractive and have Call to Action (CTA) buttons.
    MS_WEB_DESIGNER_0-1625654210759.png

     

  3. The text, fonts, colors, and spacing should be managed properly. Too much white space should be avoided and high-resolution good pictures should be uploaded.
  4. The featured products should be showcased in an elegant manner, either in a carousel or in a gallery manner.
  5. USP (unique selling proposition) should be highlighted to gain confidence from the customers.
  6. The trust badges should be added to ensure trust.
  7. Testimonials can be added for building trust.
  8. The footer could have been more elegant with all the links, like legal policies, about us, etc.

              MS_WEB_DESIGNER_1-1625654298393.png

 

The collection page:

  1. Addition of quick view button.
  2. Mouse hover the second image to smooth visualization.
  3. Addition of product reviews with star rating options.

MS_WEB_DESIGNER_2-1625654449463.png

 

The product page:

  1. Addition of sticky add to cart for better functionality.
  2. Add review sections.
  3. Add Buy Now button.

MS_WEB_DESIGNER_3-1625654760072.png

 

 

As we checked there were no Terms and Conditions at the checkout. It might create some confusion during the delivery of products. Hence we suggest you install a Free app from the Shopify app store which provides 'I agree to the Terms and Conditions' before checkout as it makes it easy for the customer to read your terms and policies and for chaos-free shopping.

Voila,  A Shopify app adds a highly efficient cart feature, proven to reduce cart abandonment and boost sales. (Shows multiple Discount coupon codes on the cart page)

These were the few suggestions that we think are necessary for your store. If you feel that this comment was helpful, hit a like or mark it as a solution.

 

 

MS Web Designer  | Top Rated Shopify Experts in Singapore
20,000+ Tasks Completed | 1500+ Happy Clients

Want to Improve Shopify Store Speed, Redesign or custom changes, or Small tweaks on store hire me.Try Our Free Shopify App
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Tuecus
Shopify Partner
2589 78 376

Hi @Yekaterina 

I would like to suggest few improvements for your store to increase traffic and to change traffic to conversion.

Add customer review and buy now in product page.

Buy Button is basically a shortcut to buy one of your products. Customers don’t need to go to a separate page to finalize their order.
Screenshot (21).png

Social logins have as many benefits for businesses as they do for users. It reduces the number of steps between arriving on the site and buying to improve conversions. One-click logins also decrease abandonment - new users don't have yet another password to remember.

A customer reward program is a customer retention strategy that motivates customers to continue buying from your store instead of competitors  .Increases customer lifetime value and repeat business,
Boosts revenue.

Hope !This will helpful.

Thanks
team Tuecus

Apps Developer Team |
@Elist eBay Integration
@Tuecus-Customer Page
@Aliexpress Dropshipping & More
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