My Facebook Shop was not approved - it has been 4 weeks

[MariaGH]

It has been more than 4 weeks and my Facebook shop has not been approved by Facebook. It says that there are no issues with my store, but still, I'm stuck.

As I understand, my Shopify store will require an escalation. I'm not sure what to do. My Shopify store is azuradora.com.

Thanks in advance for your help.

Best regards,

Maria 

[Trevor · Accepted solution]

@MariaGH 

From the sounds of it, you've already reviewed our Table of Contents for the Facebook Channel. If not, please have a look as most issues with the channel are permission-related. 

If you find that you need further assistance, then you'll need to reach out to our support. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!