My store just went blank with a black chat with us at the bottom.

My store just went blank with a black chat with us at the bottom.

3 0 1

@links to members 

Replies 3 (3)

561 35 83

You should probably get a programmer to have a look at it and if no solution is gotten, you should reach out to the Shopify support staff.

Please let me know if it works by giving it a Like or marking it as a solution!
Increase sales with the Bundle app for Shopify merchants.

Shopify Staff
2266 154 260

Hi, @Swan1.


Thanks for reaching out to the Shopify Community.


I understand you're experiencing display issues on your end. To gather a bit more context, could you provide information on the following:


  • Your store URL (so we can try to replicate the issue)
  • A screenshot of the display issue.
  • What browser/device are you using?
  • Is it just your storefront affected, or is your Shopify admin as well?
  • Are customers experiencing this issue? 

Once we gather more context, we'll be able to investigate further and troubleshoot effectively.


I look forward to your reply.

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Shopify Partner
15938 2383 3092

@Swan1 ,

Share the store URL with us, or contact to shopify support team 

They will guide you and let you know the exact issue.

Get pass your Store Core Web Vital Free Speed Optimization Audit, Chat on WhatsApp | Skype : oscprofessionals-87 | Email: | Hire us | Guaranteed Site Speed Optimization | Website Free Audit | Shopify Theme Customization | Build Shopify Private App | Shopify SEO | Digital Marketing | Oscp Upsell & Cross sell App : Free | Oscp Sales & Volume Discount App : Free | Custom Pricing Wholesale App : Free