My website and shopify dashboard refused to load

New Member
2 0 0

Please this morning, we noticed that our website is no longer opening. What could be the issue pleae? We have checked shopify status link and saw that everything fine

Replies 2 (2)
Shopify Partner
378 57 84

Hello @Basmall1 !

I opened your store and it's loading smoothly. Please check your internet connection or try opening with another browser.

Digital Artisans

Hatim Ayoub | Designer | Developer
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New Member
2 0 0

Yes i have tried using Chrome, Mozila and Explorer yet none is loading it. I just noticed some staff can access the website just as you did, meanwhile they are using same internet