My website and shopify dashboard refused to load

Basmall1
New Member
2 0 0

Please this morning, we noticed that our website www.basmall.com.ng is no longer opening. What could be the issue pleae? We have checked shopify status link and saw that everything fine

Replies 2 (2)
DigitalArtisans
Shopify Partner
378 57 84

Hello @Basmall1 !


I opened your store and it's loading smoothly. Please check your internet connection or try opening with another browser.

Thanks,
Digital Artisans

Hatim Ayoub | Designer | Developer
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Basmall1
New Member
2 0 0

Yes i have tried using Chrome, Mozila and Explorer yet none is loading it. I just noticed some staff can access the website just as you did, meanwhile they are using same internet