Feedback for your online store from the community
We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more
Hey community,
I recently made some changes to my business site more specifically the home page and the product pages. I created different page templates to different products. Here's one product page (https://www.ravi-bysteph.com/products/backless-flare-leg-bodysuit-in-brown) and here's the other (https://www.ravi-bysteph.com/collections/black-friday-new-arrivals-restocks/products/scrunch-butt-se...) . Here's the site main page (https://www.ravi-bysteph.com/). I would love to get feedback. Thank you very much
Solved! Go to the solution
This is an accepted solution.
Hi @richgirl87 ,
We appreciate your inquiry in the Shopify Community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.
Congrats on your store preview! I can tell you have put a lot of effort into building this. Especially, there is a small window of discounts for conversion boost. Also, it is really helpful to have the currency adapted to the customers’ location. Lastly, product pages are well-built with detailed description, numerous credited reviews…
However, I have some comments to make it even better. Here are some of my recommendations for better customer experience, please kindly check.
With just a glance over hero banner, I can decide whether to continue exploring a shop or not. Although I acknowledge that it is in the middle of Christmas, the current Hero Banner is not as attractive as the one “From Studio to Take-off” below. Therefore, I recommend “From Studio to Take-off” can become Hero Banner while the Christmas-related image can be placed below.
2. Organize the Homepage layout
I notice there are lots of messages & purchasing opportunities to be highlighted on the Homepage. However, without a clear structure, it is hard for customers to catch the flow and know what actions to take.
My suggested structure for your Homepage would be Hero banner -> Best sellers -> Sales -> Value proposition (including the Get up and Go matching sets as your value) -> Stay connected through Instagram -> Testimonials -> CTA (Buy with discounts)
3. Make product details concise and comprehensible
It is nice that you describe your products with details, but the way you select, organize and present information to customers could be better. Avoid writing long paragraphs, instead utilizing bullet points, highlighted keywords, etc.
4. Create blocks in About us with more images
The page “About us” and “Mission Statement” truly make us understand your brand identity more. However, they can be made more attractive to read by creating blocks (instead of writing long sentences in full screen length), inserting more images, etc.
5. Complete the Returns & Size guide sections
I understand that these sections are deprioritized and you might complete them later. But yeah, as any details will determine our professionalism to customers, don’t forget to refine them before publishing.
6. Complete FAQ & Contact us page
I have visited Contact us page which is a little bit so plain and can be made more attractive for customers to drop contacts.
For an easy solution, I recommend trying MooseDesk App. It provides free, professionally designed FAQ and Contact Us templates with a simple one-click setup that perfect for elevating your store effortlessly!
Especially at the moment, we are launching the Referral Program with huge discounts, running through Christmas Eve so check it and secure alluring benefits.
So those are some of my suggestions for your store as a Website Copywriting expert. If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.
Once again, keep up the fantastic work, and I wish you the best of luck in the future!
Was your question answered? Giving MooseDesk's reply a Like or marking it as an Accepted Solution!
Install now. Be our early bird and get all features free forever.
Hi @richgirl87
I hope you are well
Your website's performance is impressive, scoring nearly perfect on mobile speed. Here are some recommendations:
Focus on sustainable optimizations for long-term benefits!
I hope this helps
Best,
Daisy
Hi Daisy,
thank you so much for taking the time to write this list. I will try my best to get this done as I am not an expert in the suggestions that you gave me. If I can't do it myself, any suggestions on who I would need to hire? Thank you
Hi, I’m Wayne from Akohub. We have been working with many brands to run online stores. I have viewed your website and hope our expertise can help you.
To further boost your site's effectiveness, consider implementing retargeting strategies to reconnect with visitors who have shown interest in your products. This approach can remind them of what they liked and encourage them to return and make a purchase. Our Ako marketing app could be beneficial in launching these retargeting campaigns, as they can tailor the ads to resonate with your audience's preferences and behaviors.
By focusing on these areas, you can create a more engaging and user-friendly experience that drives conversions and fosters customer loyalty.
Best wishes! If you have any more questions or need a free professional consultation, please let us know! Don't forget to like and mark it as a solution if you find this helpful.
Product page:
Overall Score: 8.5
Color: 8
Review: The website uses a clean and modern color scheme with a mix of neutral tones and pops of color, particularly in the product images. The use of white space is good, making the content easy to read.
Suggest: To enhance the user experience, consider using a more consistent color palette throughout the site. This could help in creating a stronger brand identity. Additionally, using subtle color highlights for important elements like buttons and links could improve navigation.
Layout: 9
Review: The layout is well-organized with clear sections for products, reviews, FAQs, and customer testimonials. The product images are prominently displayed, and the navigation menu is easily accessible.
Suggest: Consider optimizing the responsiveness of the layout for smaller screens. Ensuring that all elements are easily clickable and readable on mobile devices would improve the overall user experience. Additionally, incorporating more visual hierarchy through typography and spacing could make the site even more user-friendly.
This is an accepted solution.
Hi @richgirl87 ,
We appreciate your inquiry in the Shopify Community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.
Congrats on your store preview! I can tell you have put a lot of effort into building this. Especially, there is a small window of discounts for conversion boost. Also, it is really helpful to have the currency adapted to the customers’ location. Lastly, product pages are well-built with detailed description, numerous credited reviews…
However, I have some comments to make it even better. Here are some of my recommendations for better customer experience, please kindly check.
With just a glance over hero banner, I can decide whether to continue exploring a shop or not. Although I acknowledge that it is in the middle of Christmas, the current Hero Banner is not as attractive as the one “From Studio to Take-off” below. Therefore, I recommend “From Studio to Take-off” can become Hero Banner while the Christmas-related image can be placed below.
2. Organize the Homepage layout
I notice there are lots of messages & purchasing opportunities to be highlighted on the Homepage. However, without a clear structure, it is hard for customers to catch the flow and know what actions to take.
My suggested structure for your Homepage would be Hero banner -> Best sellers -> Sales -> Value proposition (including the Get up and Go matching sets as your value) -> Stay connected through Instagram -> Testimonials -> CTA (Buy with discounts)
3. Make product details concise and comprehensible
It is nice that you describe your products with details, but the way you select, organize and present information to customers could be better. Avoid writing long paragraphs, instead utilizing bullet points, highlighted keywords, etc.
4. Create blocks in About us with more images
The page “About us” and “Mission Statement” truly make us understand your brand identity more. However, they can be made more attractive to read by creating blocks (instead of writing long sentences in full screen length), inserting more images, etc.
5. Complete the Returns & Size guide sections
I understand that these sections are deprioritized and you might complete them later. But yeah, as any details will determine our professionalism to customers, don’t forget to refine them before publishing.
6. Complete FAQ & Contact us page
I have visited Contact us page which is a little bit so plain and can be made more attractive for customers to drop contacts.
For an easy solution, I recommend trying MooseDesk App. It provides free, professionally designed FAQ and Contact Us templates with a simple one-click setup that perfect for elevating your store effortlessly!
Especially at the moment, we are launching the Referral Program with huge discounts, running through Christmas Eve so check it and secure alluring benefits.
So those are some of my suggestions for your store as a Website Copywriting expert. If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.
Once again, keep up the fantastic work, and I wish you the best of luck in the future!
Was your question answered? Giving MooseDesk's reply a Like or marking it as an Accepted Solution!
Install now. Be our early bird and get all features free forever.