Need feedback on ways to improve store

[DD50]

Am new to dropshipping and have been getting visits but no sales and would like to know what it is im doing wrong here. Low budget so not much advertising but what are some ways i can improve store to engage visitors and make sells?

[Tiberiu-Tabara]

Hello!

Please add more context on what your store is about - the more details the better. It would be best if you could drop a link.

[DD50]

thanks for your reply, I tried going back to edit in my store link but couldnt figure out how but here is the link. dauntlessdestiny.store thank you again

[DD50]

thank you for your feedback and would love to learn more about this opportunity. 

[DD50]

It's actually supposed to be red and am still learning how to use customization tools in shopify. Was only trying to make the top portion red but it even that is a bad idea what suggestions do you have?

[MooseDesk]

Hi @DD50 ,

We appreciate your inquiry in the Shopify Community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.

Congrats on your new store! I can tell you have put a lot of effort into building this. Especially, the product features are described with lots of image illustrations.

However, I have some comments to boost conversion rates. Here are some of my recommendations for better customer experience, please kindly check.

1. Adding CTA link for banner

I see you put the banner “10% OFF FIRST ORDER” at the top of the website that shows a very strong call to action. But for sales boost, you can leverage it to attach the link of product page/discounts/purchase, etc.

2. Make Hero banner truly captivating 

With just a glance over the hero banner, I can decide whether to continue exploring a shop or not. Therefore, I recommend Hero Banner are designed with the most captivating images of your products along with your tagline (benefits offered to your customers).

3. Change word font

As I noticed, the font used throughout your page is just Arial, which can be made more attractive and suitable for your brand’s vibe. I can suggest your search for “Gaming fonts” and it will showcase tons of fonts for your selection.

4. Complete Homepage layout & information 

As a customer, I would say that your Homepage hasn't offered enough information for me to build trust then to purchase. Therefore, I suggest the addition of Value Proposition (to differentiate your business) - Best seller Products (to boost purchase intention) - Testimonials (this is very crucial to build trust in customers) - final CTA button

5. Allow the customer to read product information & see product images simultaneously

I have visited some products on their own page and I found it difficult for me to understand the products fully as when I am swiping more images below, the product information disappears. Therefore, to boost user experience, I highly recommend your refined layout enabling users to do these both simultaneously.

6. Make the contact form more accessible

Through customers dropping their contact, we can do so much further with email marketing, building long-term relationships, etc. Therefore, it would be better not to lead customers through lots of pages. Instead, you should use just one straightforward form.

7. Add FAQ and refine “Contact us” page

 To make it even better, you could consider adding an FAQ and a "Contact Us" page. These are essential for helping customers quickly find answers or reach out for support, which can significantly enhance their shopping experience. 

For an easy solution, I recommend trying MooseDesk App. It provides free, professionally designed FAQ and Contact Us templates with a simple one-click setup that perfect for elevating your store effortlessly!

So those are some of my suggestions for your store as an UX expert. If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

Once again, keep up the fantastic work, and I wish you the best of luck in the future!