Need help to contact support team without having a store!!

Need help to contact support team without having a store!!

GuilhermeMBF
Visitor
1 0 0

I recently discovered that someone has created a website using my company’s name, branding, and identification without authorization. I have attempted to contact Shopify for assistance but have been unable to reach a representative since I do not own a store on their platform. This is preventing me from progressing past the automated chatbox. I need help ASAP to stop these fraudulent activities involving my company’s information!!

 

Reply 1 (1)

LuffyOnePiece
Shopify Partner
612 88 107

Hi @GuilhermeMBF ,

 

I can reach out to the Shopify support if you can provide me more information.

 

Thank you

Sandeep Pangeni
Need help with your store? sandeeppangeni17@gmail.com
For quick response, Contact In WhatsApp +9779867521184