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New Store Feedback. No Sales Yet

New Member
1 0 1

Hi all,

I launched my new store 48 hours ago. My store is I've been running a Facebook ad since I launched. I've had over 1,000 views on my ad and 60 people visit my site. No sales as of this writing. No abandoned sales, just no one even adding to cart and attempting so far. I've read other posts on here and added an About section and Contact page based on previous feedback. Any other feedback is welcome.


I am only selling one product right now. I wanted to start with something small. I eventually plan to add various relaxation themed products (massagers, etc).  

Replies 6 (6)
11 0 3

Hi @jeffjr

Congratulations on your new store. I am also a new store owner selling one product also. I will share some of the advice that I have received so far and maybe it will help you.

  • Your Header - Make it sticky. Follows the customer as they scroll down the page.
  • Contact - Not sure if it is applicable or not but was advised to remove the requirement of entering a phone number
  • I might not be the right customer but I did not understand how to use the product. If you can show how they are used that might increase understanding of use.
  • Any refund policy, terms of service, etc?

Hope these helps

Shopify Partner
2881 402 1751

Hi @jeffjr 

This is PageFly - Free Landing Page Builder. I would love to provide my recommendation for your store based on 5 years of providing solutions for about 97.000 active Shopify merchants.

Add favicon to your store

Having a favicon for your store will make your store unique and help customers easily recognize it. You can check this article to know how to add it.

1. Home page

1.1 Make the menu sticky

A sticky menu header helps customers to reach out to the menu and access the menu anytime they want. The menu has a search bar, and making a search bar prominent is very important. This helps customers feel rest assured and they can search anytime when they scroll up or down on the home page.

1.2 Add section about your brand story

A business can stand out with its brand story. A brand story helps customers understand more about your business and also helps your store look more professional. 

1.3 Show featured products of each collection page

You should show featured products for each collection. This helps to catch more customer attention and keeps them staying longer to discover more.

With each product, you can add a CTA button.

1.4 Add testimonial - customer reviews

You can show rating stars for each product or you can add customer reviews as text and photos.

You can use Loox or Yotpo app to review widgets with photos gallery because both of them integrate with PageFly already. 

Or you can show testimonials in a slideshow, let’s consult my Stella template

Stella – PageFly 2020-12-09 09-11-17.png

1.5 Display social media

As usual, social media is one of the effective ways to get more traffic and make a good connection with your customers. By displaying social media such as Instagram (or Facebook, Twitter) and constantly updating the feed.

1.6 Have direct links for the Return and Shipping policies on the footer

  • Many customers want to know the return policies as well as shipping info before making purchases. And this is crucial to their decision on whether to purchase products in your store. And they are likely to find it on the footer so it's necessary to add this information. 
  • Shipping policy is essential because many customers want to know the shipping options available to them before they committed to adding a product to the cart page and go to the checkout page

=> I have a guide on personalizing the Shopify home page, check it if you are interested in it because it provides many tips.

2. Product page

I take this page for example

2.1 Add more images from different angles and of the real models

You should show more images from different angles of the product so the customers can see the details.

And you can add more images that a human model is holding the product

2.2 Add product description

2.3 Add a section to show reviews

A review widget is highly recommended on a product page so other customers can see others' feedback. With a review widget, there is a button to encourage customers to leave reviews. As I mentioned above, Loox and Yotpo are good.  

2.4 Provide a list of Recently viewed items

Many customers want to view previous items. If it’s too difficult to view again previous items, they will likely frustrated, and may not purchase anymore.

=> What helps you to build your store more easily, especially what helps you to build all options I comment on above is a page builder.

It would be a good choice for you to have professional sites that look incredible on mobile & desktop without any extra coding, and you will have lots more time focusing on marketing strategies, so you can consider checking PageFly.

For more information, you can consider subscribing to our channel “Ecom Learning With PageFly” in which we provide you with actionable insights into building your own eCommerce business, including everything from Business Ideation, Product Research, Brand Building to proven eCommerce Marketing Strategies, Store Design and Conversion Rate Optimization Strategies. The first video about picking winning Dropshipping products in June 2021 is out now!

We're here to help you thrive in the eCommerce world, one video at a time!

If you feel my answer helpful, like it or give it a thumb up. Let me know if you have any questions. Cheers!


If you find it helpful, please let me know by giving it a like or marking it as a solution.

PageFly- Advanced Shopify Page Builder - Empowering 100.000+ active merchants.

Check our Back-to-School Marketing Ideas of Best Platforms To Sell Online. 

Shopify Partner
3012 181 488

Dear @jeffjr 

First Pause ads and do the following

  • Improve Social proofs
  • Add collections as the menu at the header
  • At footer:


  • Add Custom Slider(Hero banners) with Call to Action at Home page
  • Overall Font, Color, Spacing, Alignment need to adjust - Make your store well-organized, neat and visually appealing and add to the user experience.
  • Product page layout needs to improve

  • Cart page layout needs to improve


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Shopify Partner
4161 244 730

Hello @jeffjrThis is AiTrillion- an All-in-one Marketing Platform on Shopify. Here are inputs from my side that you can work on:

-  On the product page, add multiple product images. 

- Add product descriptions:

  • Make sure you specify every detail of the product.
  • Showcase its features and benefits.
  • Use numbering and bulleting to make it easily scannable.
  • Use keywords to optimize your descriptions.
  • Use power words that entice customers.

-On the homepage, add a section of product recommendation i.e trending & new products.

- Add testimonials on the homepage.

- Make your store engaging and interactive by adding these tools to your store:

  • Start giving loyalty points on activities like on signing up, allowing for push notifications, follow or share on social media, on birthdays, visiting a store, leaving a review. This will help you to entice your visitors and will also increase the number of push subscribers, reviews, newsletter subscribers. A loyalty program helps in increasing sales and increasing the retention rate.
  • Add exit-intent popup. Track when someone is about to leave your website and show the visitor an exit-intent popup with attractive offers and coupon codes to complete the purchase.
  • Also, add a web push notification. It turns visitors into subscribers and subscribers into customers. You can retarget customers & send notifications of new updates and offers. It can be sent even when customers are not in your store and bring back the lost customer to your store. You can also send an abandoned cart push notification, it helps to reduce the abandoned cart rate.

You should use marketing automation tools that will help in better customer engagement & automation. You must set up proper email marketing campaigns, loyalty reward programs, web push notifications, or affiliate programs to increase engagement. To implement this you can install the all-in-one Shopify app AiTrillion, a full-fledged marketing solution. It will help you to capture visitors coming to your store and will help in getting more conversions. 

If you have any questions, feel free to ask.

Sachin D | Shopify Growth Expert @ AiTrillion

- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- 10+ Years of eCommerce experience.
- 1400+ Stores Designed on Shopify.
- All in One Marketing App on Shopify AiTrillion Marketing Automation
- 13+ Shopify Apps launched on app store.
Shopify Partner
1573 55 440

Hi @jeffjr ! Adeim from @Growave is here. Congratulations on opening your new store. In general, the store looks good and simple. However, I've noticed you don’t use e-marketing tools that can help you to increase sales and drive traffic. I would recommend you to start applying them to your store and keep working on the current product range. I hope it'll work for you.

  1. Install Social Login. It will help with customer retention and analytics.
  2. Attach Chatbot. Improve support experience for customers.
  3. Add Blog Page. Since your store has been launched recently, a blog will make your shop more credible and relatable. 
  4. Include More Sections on your Home Page. For example New Arrivals, Sale, Reviews, Blog, Rewards, etc.Screenshot_1.png


  5. Add more information in the "About Us" section. Tell your visitors more about your history, mission, philosophy, etc.
  6. Add reviews. Collect reviews and gain customer trust. Since you have launched your shop recently, gain reviews through application according to your budget. Reviews app automates sending personalized review request emails to your customers based on what they bought. 
  7. Include Loyalty/Rewarding/Referral program. It motivates your shoppers to engage more meaningfully with your brand. Also, it helps to increase repeat purchases and turn your customers into loyal clients.

For adding the functions above you can use several apps. However, if you want all-in-one Shopify marketing platform with powerful tools such as Reviews, Wishlist, Rewards&Loyalty, Social Login, Instagram at affordable price, try @Growave.

Hopefully, I managed to help you. If so, please let me know by liking this post.

To test Growave for free including reviews, wishlist, loyalty and rewards, referrals and much more under one dashboard, press Growave

Shopify Partner
4161 244 730

Hello @jeffjr,

I hope you are doing well! Have you implemented the suggestions and found the solution? 

Did you get a chance to try the app AiTrillion? If you need help with setting up the features, I will be happy to help or you can email our support at

Looking forward to your reply!


Sachin D | Shopify Growth Expert @ AiTrillion

- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- 10+ Years of eCommerce experience.
- 1400+ Stores Designed on Shopify.
- All in One Marketing App on Shopify AiTrillion Marketing Automation
- 13+ Shopify Apps launched on app store.