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New to Shopify and Need Help!

New to Shopify and Need Help!

ShawnEwig
Visitor
1 0 1

Hello everyone,

I hope you're all doing well. I'm new to Shopify and would love feedback on my store, www.glamerit.com. I'm not a designer, and I created the website just a week ago.

 

Since launching, I've had 876 visitors but no sales. I'm puzzled as to why the conversion rate is so low, and I'm not sure how to improve the site's design and functionality to drive sales.

 

Any advice, tips, or feedback would be greatly appreciated. Thank you so much for your time and help!

 

Best regards, 
Shawn Ewig

Replies 5 (5)

BSS-TekLabs
Shopify Partner
2401 695 836

I have reviewed your website and have a few small suggestions. I noticed that the background color of the website does not highlight the images and content; it is not very user-friendly.

Some buttons have colors that do not stand out, making them difficult for customers to notice. For example, the 'Add to cart' button.
The logo is also a bit small and blends into the background, making it less prominent.
These are my small suggestions. I wish you good sales.

 

- Please press 'Like' and mark it as 'Solution' if you find it helpful. Thank you.

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Sam_Mahmud
Shopify Partner
295 9 18

Hello Shawn Ewig,

Congratulations on your beautiful store. Still, you can improve your store.

1. Background Color change

2. Keep more Header Menu 

3. Add more featured products with add to cart button

4.  Add customer review section

Many more you can do. These are fundamental from a design perspective.

# Marketing perspective:

1. set up conversion tracking before launching any ad campaign

2. Create an Ideal customer persona

3. increase social media engagement

Feel free to ask you have any questions.

 Thanks

 

Your COFFEE TIP! Can Create something incredible!
Require Assistance with website design or enhanced conversion tracking Via Google Tag Manager GTM ?
sam.analyst4@gmail.com! or WhatsApp!
Solved? accept it as solution with like

PageFly-Garcia
Shopify Partner
497 80 137

Hi @ShawnEwig 


I'm Garcia from PageFly - Shopify Advanced Page Builder App. 
Generally, I love your store’s design, it looks classic but professional. From my CRO expertise, I’d love to give you my suggestions as hereby:

 

1. Homepage

  • Resize the sticky header

It's great when you have a sticky header which makes it more convenient for your visitors to navigate around the site.

PageFlyGarcia_0-1719216670784.png

 

Another thing you might care about is that the sticky header might take significant space while scrolling. So I would like to suggest that you reduce the paddings on top and bottom of the sticky header to save more space to showcase the products.

 

  • Have the hero section on top of the page

The banner is very significant in hero material. It is the first thing customers see when they visit your website so you need to get consumers to know exactly what you're having in 5 seconds first.

PageFlyGarcia_1-1719216670880.png

 

Unfortunately, the current banner cannot tell what your product is because it is totally hidden by the content block. Please redesign this part.

Also, you should make the slideshow autoplay so your customers will know there are more to explore.

 

  • Add more sections
  • Product details: One of the best-sellers from your store should be showcased to catch more attention. Here is a demo for you:

PageFlyGarcia_2-1719216671142.png

  • Benefit section: Adding a benefit section in the middle of the homepage will give your customers a reason to purchase from you instead of the competition.This helps reduce the bounce rate and increase the likelihood of purchase.
  • About Us section: A business can stand out with its brand story as it provides more insight about your business and also helps your store look more attractive.
  • Testimonial - customer reviews: This section will help you build customers' trust. You can show rating stars for each product or you can add customer reviews as text and photos.

2. Product page

  • Invest in product media

Have a media list under the main photo of your product to make it easier for your visitors to explore the visual

PageFlyGarcia_3-1719216670963.png

You should give customers as close to an “in-store” experience with the product as possible.

  • Large multi-angle, detailed photos
  • Video of product in use

As long as your customers can get a full view of your product, the more willing they are to make a purchase.

 

  • Use swatches

Product color or material swatches enhance conversion rate by reducing the number of clicks for customers to find the product they want. The shorter and easier a customer's path to the desired product is, the more likely they will make a purchase.

PageFlyGarcia_4-1719216670753.png

 

  • Highlight ATC button

To optimize your call-to-action (CTA) buttons for maximum effectiveness, it's crucial to use bright and striking colors that contrast well with your text. White and black are reliable choices for text visibility. Popular CTA button colors include blue, yellow, orange, and black, but the key is to select hues that align with your brand.

Here is an example of the CTA button that does not look good as it lacks the background color to be more visually appealing.

PageFlyGarcia_5-1719216670751.png

 

  • Remove the redundant white spacing

By removing it, your store outlook would become much more professional and the page content would become more seamless.

PageFlyGarcia_6-1719216670956.png

 

3. Additional Tips

  • Analytics: Utilize Shopify's analytics tools to see where visitors are dropping off in the buying journey. This can help you identify areas for improvement.
  • A/B Testing: Consider A/B testing different elements of your website (e.g., headlines, CTAs) to see what resonates best with your audience.
  • Marketing and Promotion: Having a great website is just one piece of the puzzle. Explore marketing strategies to drive traffic to your store, such as social media marketing or influencer marketing.

Remember, building a successful online store takes time and effort. Keep at it, keep learning, and don't be afraid to experiment and refine your approach. Good luck with Glamerit!

 

And that's my feedback! Hope it helps you boost the conversion rate.

 

Cheers!

Garcia | PageFly Team

 

Please let me know if it works by giving it a Like or marking it as a solution!


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MooseDesk
Shopify Partner
628 70 185

Hi @ShawnEwig,

 

Thanks for reaching out to the community. This is MooseDesk - Helpdesk/FAQ page builder app. 

 

First of all, congratulations on your store! It's look neat, however still quite basic. Here are some comments to make it better

 

1. Make the logo smaller

 

I can see that you are having a sticky header. Great job! However, your current logo is too big, which may cause inconvenience to web visitors and they may eventually leave your web before purchasing anything.

 

 

 

glamerit.png

 

2. Optimize the Product page

 

  • Make these icons clickable so that customers can easily access more information

glamerit2.png

  • Add more model photos with your products

Since you are selling jewelry, this can help them visualize the piece and its size in relation to the body. These photos are also more more visually engaging than flat product shots, leading to more user clicks and time spent on product pages.

Let’s take a look at this example: 

glamerit.webp

3. Add Delivery Date to Check-out page

I suggest adding a delivery date estimation when your customers proceed to the check-out page. Knowing exactly when to expect their order can remove a barrier to purchase.

Screenshot 2024-06-25 at 19.16.08.png

Besides, remember that “Arrives April 20th to April 24th” is better than “3-7 Business Days”


So those are some of my suggestions for your store as an UX expert. If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

 

 

As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

 

If this is helpful for you, please let me know by giving me a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.

 

Thank you for reading. Wish you a nice day ahead!

MooseDesk - All-in-one Shopify FAQ & Helpdesk App

 

 

 

 

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SEOAnt-Zoey
Shopify Partner
266 3 9

Hi,
I browsed your website.
My feeling is that you can find a website builder to help you design your website.
A beautiful website will make people feel bright, want to shop, and have more trust.
I'm sorry that this suggestion may cost you more, but my suggestion is sincere.
I hope you don't mind me saying this.

SEOAnt is a leading Shopify-based growth solution provider that has helped over one million merchants achieve more by doing less, especially in terms of SEO efforts, image compression, broken link management, cart conversions, and customer trust & engagement building, etc.

Official Website
| SEOAnt ‑ AI SEO Optimizer - Guide you to achieve higher rankings on search engines and gain more stable, free traffic.