No response from customer support in help desk. constantly waiting for advisor to come back to me

No response from customer support in help desk. constantly waiting for advisor to come back to me

ICPOT
Visitor
1 0 0

No response from customer advisor in help desk

Reply 1 (1)

DaisyVo
Shopify Partner
4402 488 581

Hi @ICPOT 

If there is no response from the customer support help desk:

  1. Check Business Hours: Ensure you’re contacting them during their operating hours.
  2. Retry Contacting: Use alternative channels like live chat, email, or phone support.
  3. Escalate: Look for an escalation option, such as requesting a manager or higher-level support.
  4. Social Media: Reach out via their social media for faster responses.
  5. Community Forums: Check if the company has user forums or a FAQ section for immediate assistance.

 

If you have other questions, feel free to ask, and I will answer them as well.

Best regards,
Daisy

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