No sale

[Oneempire]

Hi all,I think my page is good and product are good.

I have had 1.5 K see the page and only 1 sale so I am not sure why I can not produce sale.

Any feedback would be much appreciated.

I have ad on tik tok, Facebook,YouTube and google

Oneempire.store

[Rohail_Ali_12]

Hi there!

It sounds like you're driving solid traffic to your store, which is a great start! However, if you're seeing a high number of visitors but only one sale, it could be due to a few factors related to user experience, trust signals, or overall site optimization.

Here are some suggestions to consider:

1. Website Design and Navigation:
   Is your store easy to navigate? Sometimes a cluttered or confusing layout can drive potential buyers away. Ensure that your product pages are clear and easy to explore, with a simple checkout process.

2. Page Load Speed:
   A slow-loading website can be a major turnoff for visitors. Make sure your site loads quickly, especially on mobile devices, as many shoppers will be browsing from their phones.

3. Trust Signals:
   Building trust with potential customers is key. Do you have customer reviews, testimonials, or any trust badges (like secure payment options) displayed on your store? This can make a big difference in boosting confidence and encouraging visitors to make a purchase.

4. Product Descriptions & Imagery:
   High-quality product images and compelling descriptions are crucial. Are your images sharp and professional? Do your descriptions highlight the unique benefits and features of your products?

5. Mobile Optimization:
   Since you're running ads on platforms like TikTok, Facebook, and YouTube, many of your visitors are likely coming from mobile devices. Is your website fully optimized for mobile? A responsive design can make a huge impact on user experience.

6. Cart Abandonment Follow-Up:
   If visitors are adding items to their cart but not completing their purchase, you might want to implement a cart abandonment email or notification system to remind them to complete their order.

7. Audience Targeting:
   Review the targeting on your ads to ensure you're reaching the right audience. Sometimes traffic isn't converting because the people visiting your site aren’t the ideal customers for your product.

By focusing on these areas, you should be able to improve your conversion rate and start turning more of your visitors into customers. If you'd like more specific feedback or a store audit, feel free to share more details!

Let me know if you need assistance with designing a branded Shopify store that converts visitors into loyal customers. We specialize in creating premium, branded Shopify themes for vendors.

Best of luck, and keep pushing forward! 🚀

[VipulBudhiraja]

Well your theme looks okay with time you could optimize it, Currently focus on getting Purchase.
It's 2024 and still you have installed a basic chatbot. My suggestion would be go for Ai- Powered chatbot that could help customer's to Easily Navigate
I know you are tight on budget, But I installed it and it worked magic.

Attatched some screenshot as well.

If u wanna try i could help you in getting initially for free
Just like and Reply.

[Oneempire]

Hi,yes I would like help please

[BON_Loyalty]

Hi @Oneempire,

I'm Tracy from BON Loyalty, the top-rated Shopify loyalty app.

I took a look at OneEmpire.store, and I have to say – the site looks clean, loads quickly, and has a neat mobile interface. Great job! Now let’s focus on a few key areas that can help convert that ad traffic into sales. Since your ads are bringing visitors, you’re already halfway there! Let’s look at a few strategies to turn more visitors into customers.

1. Optimize product pages for conversion
A great first impression is crucial. Now, let’s focus on making the product pages irresistible:
- Highlight urgency: Use low-stock alerts like, “Only 5 left!” or “Limited-time offer.”
- Offer free shipping or discounts: Consider a pop-up or banner saying, “Free shipping for orders today only!” It can push visitors to convert.
- Customer reviews or testimonials: If you have any feedback from the first sale or samples, feature it prominently to build trust. If not, incentivize your first few buyers to leave reviews.
For example: Stores using bundles or product upsells (e.g., “Buy 2 and get 15% off!”) can increase average cart size and nudge customers toward making a purchase.

2. Improve ad targeting and retargeting campaigns
If you’re getting a lot of traffic but only 1 sale, it’s possible the ads are bringing curious visitors rather than qualified buyers. Here’s how to fine-tune it:
- Focus on specific audiences: Use Custom Audiences in Meta and TikTok ads to narrow down your ideal buyer.
- Use retargeting ads: Many first-time visitors won’t buy on the spot. Create retargeting ads on Facebook and Google offering a discount or limited-time deal to visitors who didn’t purchase.
Example: You could create an abandoned cart campaign with a message like, “Still thinking about this? Complete your order today and get 10% off!”

3. Add trust signals to the checkout process
Many visitors drop off at checkout. Make sure it’s seamless by:
- Displaying payment methods early on: Add PayPal, Stripe, or other well-known logos.
- Offer a guest checkout option: Don’t force visitors to create an account.
- Show a progress indicator: Let customers see how many steps are left (e.g., “Step 2 of 3”).
Pro Tip: Add a live chat widget or chatbot to help visitors with any last-minute questions during checkout. Tools like Tidio or Crisp work well on Shopify.

4. A/B test and track data
Test different versions of your product pages or checkout flow. Use Shopify’s analytics and tools like Google Analytics or Facebook Pixel to see where visitors drop off and what ads perform best.
Example: Run A/B tests on the CTA button (e.g., “Buy Now” vs. “Get Yours Today”) to see which resonates better with your audience.

Keep your spirits up! Getting traffic shows you’re on the right path. Now it’s just a matter of fine-tuning your approach and gathering insights from your data. If you stay consistent and make small, meaningful adjustments, you’ll start seeing results. You’ve already done the hard part by setting everything up. Feel free to ask questions if you find anything difficult!

If you find these suggestions helpful for you, please let me know by giving BON Loyalty  a 'LIKE' or marking it as a 'SOLUTION'. 😊

Best,

Tracy from the BON Loyalty team

[Oneempire]

Done that and still nothing 

[DaisyVo]

Hi @Oneempire 

I took a close look at your situation, and I totally get how frustrating it can be to have a solid number of visitors but barely any sales. You’ve got traffic coming in, which is a great start, but it looks like there might be some gaps in conversion. Let's go through a few key things that could be affecting your sales and what you can do to fix them.

1. Traffic Quality: Are You Attracting the Right Audience?

It’s one thing to drive traffic, but if it’s not from the right audience, they won’t buy. You mentioned running ads on TikTok, Facebook, YouTube, and Google, but are you sure your targeting is spot on? Check:

• Are your ads reaching people who actually need and can afford your product?
• Are you using detailed targeting (age, interests, behaviors) rather than broad audiences?
• What’s the engagement rate on your ads? If people aren’t clicking, the messaging might not be strong enough.

Solution: If your ad targeting is too broad, narrow it down to people who have shown interest in similar products. Retarget those who have visited your page but didn’t buy.

2. Landing Page & Product Page Issues

Even if your product is great, if your site isn't convincing enough, visitors won’t convert. Some things to check:

• Speed: If your site loads slowly, people leave before even seeing your product. Test it on Google PageSpeed Insights.
• Trust Signals: Do you have customer reviews, testimonials, or trust badges? If not, people might hesitate to buy.
• Clear Pricing & Policies: If your shipping costs are unclear or too high, many people abandon their carts.
• Mobile Optimization: Most traffic from TikTok and Facebook is mobile. If your store isn’t mobile-friendly, conversions drop.

Solution: Share your product page link here, and I can review it in detail for specific improvements.

3. Ad-to-Page Consistency

Sometimes, ads make products look irresistible, but when visitors land on your site, they don’t see what they expected. Check:

• Do your product images and messaging in the ad match the landing page?
• Are you making the buying process as simple as possible?

4. Pricing & Offer Strategy

If competitors offer similar products at a better price or a better deal, customers might hesitate. Try:

• A limited-time offer or bundle deal.
• Showing why your product is unique—does it solve a problem better than others?

5. Checkout Process: Too Complicated?

If people add items to their cart but don’t complete the purchase, there could be issues with the checkout process. Common problems:

• Forced account creation
• Unexpected shipping costs
• Lack of multiple payment options

Solution: Enable guest checkout and simplify the payment process as much as possible.

Final Thoughts

Since you already have traffic, the issue is most likely in one of these areas. Start by checking your store’s user experience, ad targeting, and checkout process. If you share your store link, I can provide more specific feedback.

If you need any other assistance, feel free to ask, and I will try my best to support you.
Best regards,
Daisy.