No sales little traffic

morethansoaps
New Member
5 0 0

Could just do with so feedback www.morethansoaps.co.uk 

 

many thanks 

Replies 7 (7)
SashaJB
New Member
1 0 0

Hi,

From what I can see your store looks great and I really like your products. You have niche products that would appeal to a lot of people.

As you mentioned sales and traffic to your web store, have you listed your store on Upurr yet? It’s a UK based Shopping App and it’s free to list your store on it. It basically helps drive targeted shoppers to increase sales.

You can list your store at https://upurr.co.uk/store

flareAI
Shopify Partner
710 61 198

Hello @morethansoaps,

I've taken a look at your store and found there are quite a few things which if added can make better conversions.

1. Add 'New Arrivals' section to help customers keep updated on new products.
2. Add product reviews as most of the customers read the review before purchasing the product.
3. Add favicon to your store which is a small square image/logo that appears next to a web address. Favicon helps to strengthen your brand and add a polished look to your website.
4. You can add testimonials on the home page to make the store look more professional.
5. A FAQ would be useful!
6. Discounts and limited-time offers will help to increase sales.
7. Add more specific product title/url in product pages.
Creating the perfect SEO product title/url can help the search engine understand exactly what it is you are selling and drive more traffic to your site. So try to keep the product title/url unique and more specific.
8. Add filters in collection pages to help your visitors narrow in on the specific product they're looking for and find products they might be interested in based on certain features (e.g. size, color, category)
9. Add sorting feature in collection pages for changing the order of any product listing whereby users can choose which criteria they want the products to be listed by.

You will get less sales and traffic if your products are not found on Google. When your customers search on Google, your product can be found only if Google has indexed the page. flareAI will show which pages are found on Google, and which are not. flareAI also helps to get your new products found on Google, the world's largest FREE eCommerce sales channel

Hope this was helpful,
Gina
Add flareAI Shopify App today!

FirstMatsUK
Excursionist
19 2 10

In my opinion, it's just not a nice looking store and the product doesn't look great either.

Your add to cart button has a transparent background, why would you hide this? It should be the most visible thing on the product page (second maybe to the pictures, but still)

There is a general lack of contrast in the design. The faded buttons look disabled, the icons on the product page are unreadable, I don't know what any of them are trying to say.

The collection pages look bare and don't really look clickable. The price is small and hard to see, the uppercase titles are hard to read. Lower case fonts are much nicer to read

FirstMatsUK_0-1630927284588.png

As for the product, the jars look cheap and homemade, there's no branding at all. Just printing some words in a "young audience" font on some lilac paper. There's nothing there that says "this is worth £27"

Finally, what convincers can you include? I don't know your brand, why should I trust you? Are there any reviews or testimonials? Can you show case studies from people who have got great results using your product? What if I'm not happy with it? is there a satisfaction guarantee? Where's your phone number?

 

Sorry if these comments offend, they are intended to help I promise and they are just my opinions!

 

morethansoaps
New Member
5 0 0

Well at least you are not a Nigerian Scammer, thank you for that 

morethansoaps
New Member
5 0 0

Thank you, you have been a great help and I will work through your tips one by one. 

CutOutWiz
Navigator
426 29 146

Hello @morethansoaps 

Hope you are doing well.

I understand how it can be frustrating to be doing everything right but still not getting your traffic converted to sales. You may find comfort in knowing that you're not the only one on that boat. Millions of Shopify store owners are facing the same problem. This is not because you are necessarily doing something wrong, but rather because Sales is an organic process, involving people getting to know you, visiting your brand, looking at your products, comparing them with others, and finally making the decision to purchase from you. So this takes some time, during which you have to hold on tight. But, you can't be just passively waiting for sales to grow, so I would recommend you look at these tips and see which ones you can use: You have great faith in your online shop, but why aren’t visitors converting?

Another Thing you could consider: Not all traffic is good traffic.

Traffic will only have any chance of converting to sales if they are being generated by the right consumer. If your product is for females under the age of 30, but your ads are being viewed by males over 50, that is a lot of traffic, but it will never convert to sales. So, before you spend on targeting, a good idea is to have a simple Google Trends search, that will tell you who is looking for the products you search, what is their age, gender and location. Then you can put forward some really targeted ads that are bound to generate clicks.

Here are some areas where you could consider working on

  • A good idea is to have your newsletter as a popup so that it shows up when the customer enters the home page. This will make it more visible and attract more people to your newsletter from where you can target more interested people.

  • Add a sticky header. The headings are important to navigate the site. If the headers keep disappearing, it makes it hard to find what the customer is looking for. That is why if you make your headers sticky, the user can see them even if they have scrolled down, which makes the site more user friendly.

    You can also consider making your headings a bit bigger or bolder, so that they catch the eye more easily.

  • Because this is an online store and people cannot touch and feel your products before buying them, they rely heavily on product images, which is why the images have to look top-notch.

    The main problem most Shopify store owners have is that they upload raw images of their products. On the website, this makes the product color dull and unappealing.

    Rule of thumb - never post unprocessed images on your website. In case you are looking to make your images sharp and professional, contact CutOutWiz for any image-related solutions.

    Especially for this kind of product, it is a good idea to have multiple images of the product, from multiple angles, so that the customer can have a feel of what they are buying. If you are looking for an image processing company that will solve all your needs, you can check out CutOutWiz.

  • Use a star rating widget to let website visitors evaluate your business. They create standardization, allowing customers to compare different products easily. It also helps you get feedback about your products.

  • You will be surprised how much you can benefit from a chatbot. It can collect your necessary customer data, help you analyze which stuffs are trending or in more demand, and overall solve your problems by answering common questions so you won't have to.

  • Customers read user reviews more than they read product descriptions. If they find that 50 other people have liked your product and have purchased from you, it helps your credibility and they feel safer buying from you. So try to add some reviews of your products and services to your homepage.

Hope this helps you. If you find it useful, leave a like to let me know! Happy Selling! Thank you and the Very Best of Luck to you! 

 

If you found this helpful, leave a Like to let me know.
If this answers your question, please rate this as an accepted solution 🙂

M, from the Business Development Team of
Cutoutwiz
AiTrillion
Shopify Partner
4161 244 729

Hello @morethansoapsThis is AiTrillion- an All-in-one Marketing Platform on Shopify. Sooner or later every eCommerce seller faces this problem of no sales and little traffic. Here is the feedback on:

Some good points of your store:

  • great products
  • visually appealing
  • organized

- There's a lot of content on the homepage. Instead use images to describe thing with little content. 

AiTrillion_1-1631082676702.png

 

- Reduce the blank space in the header and add a call to action button on the banner image. 

AiTrillion_0-1631081963793.png

- On the homepage, add a section of trending and new products. 

You should add a loyalty rewards program to your store. You can give loyalty points to your customers on activities like on signing up, leaving a review, allowing for push notification, visiting a store, on birthdays, on first purchase, follow/ share on social media. This will help you to entice customers and will increase the number of push subscribers, email subscribers. This will also help you in collecting the review. You can send an in-email review form to your customers. This can be sent automatically.

Integration of loyalty rewards program with web push notification, review, email marketing and with full automation results in wonders for the eCommerce stores. It will help you in increasing conversions and sales in your store and retain the customers for the long term. 

- Setup web push notifications in your store and it will help you in reaching your customers and visitors directly.

 

To add the above marketing engagement tools to optimize the conversions of your store there are many apps available in the Shopify app store. Instead of installing multiple apps, you can install the all-in-one Shopify app AiTrillion and get all the benefits of marketing features in a single app to drive conversions. 

Hope this helps!

Sachin D | Shopify Growth Expert @ AiTrillion

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