Feedback for your online store from the community
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So far my skin care line has been up and running for almost 2 months now, we’ve hit nearly 4,000 impressions or viewers to the website but not a single sale!! Not sure what we’re doing wrong or how to get viewers to actually buy the products 😞
Hello.
I hope you are doing good and welcome to the Shopify Community!
I am San from MS Web Designer
Thank you for sharing your store URL. This allowed me to go through your site.
You have a beautiful website. I believe a few adjustments may be required to make it more professional and appealing to customers.
Here are some recommendations:
Header:
1. Announcement bar should be located at the top.
2.Favicon missing
3Wishlist missing
4. Social media Icon missing
Homepage: (First Impression is the last impression)
The homepage is the first landing page your customers will see after opening the website. Yours is done beautifully. Home page banners can include a slider and video also to make it more attractive.
1. Add featured products on the home page with an add to cart button.
2, Featured Products / all Title should be Optimized and Seo Friendly
3.Add a featured collection on your home page.
4.Add sticky add to cart button on home page collection features.
5. Add a Lead magnet section on Home Page.
6.If Possible, add Instagram feed on the home page.
Collection and Product Page:
- Add Product Review on Collection Pages
- Add Sticky add to Cart and Buy now Button for quick checkout
- Add Trust Badges below add to cart or Buy now Button
- Add Products Bages like New, 10% Off, You Save 20$ or Free Shipping
- Add Mouseover on 2nd image Features
SPEED Optimization:
1.Your site might be in need of Optimization too. As per Google Insights, your site score is 34 which means that attention is required here. A well-optimized site rates 60+ for mobile version, this affects your SEO ranking and decides how many customers/visitors view or find your website as 80% visitors use mobile to place the order. This is especially important if you don't want to invest in advertisements.
Speed optimization is required to increase sales and traffic. Also, if your speed is not good, your website ranking will definitely fall.
I hope this helped!
Please feel free to contact us for any further help that you might require.
Best regards,
San.
If it’s helpful to you, please mark it as a solution.
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email: hi@mswebdesigner.com
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Trust factors:
Hi @Acnea
I'm Garcia from PageFly - Shopify Landing Page Builder.
First of all, congratulations on your new store! Generally, I love your store’s design, it looks professional and elegant. However, a beautiful look seems not enough to convert. From my CRO expertise, I’d love to give you my suggestions (focus on what influences your user decisions) as hereby:
1. Announcement bar
You can change its color. See example:
2. Homepage:
Same in other parts, let’s add more usage images.
3. Collection page:
4. Product Page:
Let’s try to provide product information in a more descriptive and professional look:
In general, you have created a great brand website with an elegant and minimalist look. However, some aspects should be improved to be more “customer-centric” and show brand value in the way customers love and trust.
Let’s put yourself in your customer's shoes and take my above suggestions into account.
Hope this helps you create a truly successful store that converts. I'm so excited to see your business thrive! Wishing you all the best.
Cheers,
Garcia | PageFly team
Please let me know if it works by giving it a Like or marking it as a solution!
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Hi @Acnea,
I think there's a very key issue here. Your website is well-designed already, you can keep optimizing it, but it will never be enough. To make a customer buy your product you need to make them trust in it.
Few things that could help and do not need any agency intervention:
Acne is a very personal problem and people tend to buy instantly in hope. So you have to induce that hope and belief.
For reference, you can take inspiration from Dermalogica - https://www.dermalogica.co.nz/products/oil-to-foam-cleanser
Please don't go about hiring any agency or over-optimize your website. You should do that once you have some sales.
Here to give true business advice and help brands reach their first $100K.
For more help, contact apurva.chawla@convertwise.com.
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