Orders

OwenaJames
New Member
2 0 0

Shopify does not provide option to Unfulfill Orders? That really should be an option and a way to do so.

Reply 1 (1)
Dirk
Shopify Staff
Shopify Staff
1532 185 343

Hey, @OwenaJames 

 

I appreciate your feedback. Is there a particular reason why you would want that as an option? Did a particular situation come up with your business where you wanted to unfulfill an order?

Some context: Unfulfilled means that the order hasn't shipped out yet. Once an order is shipped it changes to Fulfilled. From a practical standpoint, it's not exactly possible to unship an order and make it unfulfilled. However, you can still cancel an order (which halts the order from continuing processing) and also refund the order. These will be reflected on your order statuses.

 

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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