Thank you for reaching out!
Have you set up your Shopify Payments account? You will receive your payouts the same way if you have 2-step authentication enabled or not. You will get a deposit into the bank account you attached to your account.
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Thank you for replying, however, this has not resolved my problem. I have still not been able to receive any payouts since January 31st. I am not happy at this time
Thank you for your reply. I am sorry you have not received your payout.
I recommend reaching out to our Support Team, as they can provide you with account-specific information on what is happening with your payout.
Please let me know if you have any further questions!
PLEASE!!!! I am done tried to going round and round. Contact this group or contact another. For the life of my business PLEASE HELP ME🙏🙏🙏. Can someone actually pick up the phone
Thank you for your reply. I am sorry for the frustration.
The link I sent you will take you right to our help center, where you can log in, select a topic and then scroll down to see contact options. Our support system operates by live chat, email, or by requesting a callback.
Please let me know if that works for you!
Thank you for your reply. I am sorry you are still having issues contacting our Support Team.
We operate on a callback system, so you will need to request a callback for our Support Team to call you. Can you please share a screenshot of what you see on your end, as you should see contact options? This should help me navigate you to the correct place.
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