Payouts do not work and Support doesn't bother to resolve the problem

[marina16]

Is this only me who has this problem? My ticket has been escalated long time ago with no progress, no updates, no changes in terms of service. But I am charged for providing this non-working service.

Chats with support always end with promises to solve it ASAP. Which after a month sounds pathetic.

I am also told that they have too much work daily, so I have to be patient.

Never had such a bad service for over 30 years.