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Photo Jpeg Size Fault

MattHillPhotos
New Member
1 0 0

Hey all, 

I have Jpegs around 4-5mb and whilst ive been trying to upload them Shopify continues to say they exceed 20MB when this is not the case. Has anyone found this? and anyway to override it? 

Reply 1 (1)
JHKCreate
Shopify Partner
3467 625 886

Hi @MattHillPhotos 

The error is targeted towards resolution and not just sizing. What it's saying is that the images you are uploading exceed 20MP, try reducing the resolution of your images and let us know if that works!

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