I have Jpegs around 4-5mb and whilst ive been trying to upload them Shopify continues to say they exceed 20MB when this is not the case. Has anyone found this? and anyway to override it?
The error is targeted towards resolution and not just sizing. What it's saying is that the images you are uploading exceed 20MP, try reducing the resolution of your images and let us know if that works!
Did we solve your issue? Like & Mark As Solution to help the community | Should you need any direct help: contact@jhkcreate.com | Learn more about us: jhkcreate.com
| Satisfied with our solutions? Drop a review on Google
