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Hello @hori_tran , @PageFly-Victor ;

Hope you are fine. Good, can you please give a check on my website, i just created. Installed Paypal as Payment Provider. Made a marketing campagn on facebook, having traffic on me website, people go to payment step, then finally don't pay.

Is there any way to contact the one that reach payment step? Not cancelled orders. 

Is there any problem with the payment process?


Please @hori_tran@PageFly-Victor  , give a look to my website :

Replies 3 (3)
New Member
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Hi @GeovaniTCHOBO my name is Catherine popularly known as Billelabd


I just finished reviewing your store


To be honest with you, your business niche is good, You have stunning products in your store but you are lacking in engagement features and you are missing a lot in your store. 

This will cause you to keep losing customers from the traffic coming to your store. 


Your store needs a modern layout and design to make it look more professional to retain customers. I have the latest version premium theme I can install to your store and redesign it.


I will Make your featured product look alluring by allowing customers to directly add it to cart from home page. It’s recommended to provide them with more information like product price, discount price, quantity available and so on.


Homepage designs guides your visitors around your website. 


To engage visitors you need to work on homepage layout design. Include trust indicators on the homepage.


 Homepage content should be strategically decided which i will do for you.


 Moreover I will also install the necessary Apps including Klaviyo and set Sales to funnel automation workflow to your store.


Sales funnel: Statistics shows that 95% of the traffic visiting a web store/website for the very first time are less likely to convert even though they have interest in your offer. 


How do you get them back? It is by building a formidable sale funnel for generating traffic leads, set up remarketing activities through automation campaigns.


 The klaviyo workflow automation set up will keep managing your store without any stress, it will keep reminding the customers of the abandon add to cart and so on. There is a lot to be done but when start working, you will definitely see the difference.


I hope my response was helpful, if it was, let me know by replying and or marking it as a solution by contacting me on WhatsApp

Best of luck!ll

Shopify Partner
4878 412 1054


@GeovaniTCHOBO wrote:

Is there any way to contact the one that reach payment step? Not cancelled orders. 

Finally Combinable Discounts - EARLY ACCESS ONLY - Use Free Shipping With Other Discounts

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Shopify Partner
7062 1480 2724

Hi @GeovaniTCHOBO,


This is PageFly - Free Landing Page Builder. Thank you so much for mentioning my name.


I would love to provide my advice for your store based on 6 years of providing solutions for about 100.000+ active Shopify merchants.


I have just taken a quick look at your website and I picked up some plus points are:

  • Have a favicon for your store - which makes your store look unique and professional.
  • Have a sticky navigation bar that will help customers navigate themselves from every part of the homepage to any page of your store more conveniently. 

However, I would like to give you some suggestions about your store so that you could consider changing and hope that the conversion rate is increased accordingly.


1. Have an announcement bar 

Basically, the announcement bar will announce the information about shipping and discount or any promotion campaign of a store. 



2. Featured image

It is of great importance that the featured image should describe what you are selling within the 5 first minutes of accessing your store. 


From my point of view, this featured image does not seem to express the right product you are selling. Also, this featured image seems to be overridden by the text on it. I think it could be better if you resize the text and place it somewhere more reasonably.


Please kindly do the same with this picture, but kindly make it full width so make your store outlook more professional.

Besides, please make the slideshow auto-play and auto-switch to let the customers explore more and seize the opportunity of a higher conversion rate.


3. CTA buttons

As you might know, a primary call to action button is one of the important things for a home page of an online store. With this button, you will redirect customers to the page you want them to take action mostly. It can redirect to a collection page, or a product page, probably enhancing the conversion rates. 


Regarding this issue, it’s such a loss if you don’t have a “Shop Now” button on your banner. It urges visitors to make the purchase and is a great way to optimize your home page.

Therefore, please add a CTA button in the position I recommended on both slides, and rest assured that all CTA buttons should have the same styling to boost the conversion rate.


4. Resize the product title

As you can see in my screenshot below, please change the size of the product title to around 20px so you will have more space to display the product details. 



5. Make the prices outstanding

Please make the new price more dominant than the original price by using another style for it. In this way, your customers will be more attracted to your sale campaign.


Just a minor thing but you might wanna add a SALE badge to your product image to highlight the discount.


6. Show the product media list

You should place the media list here so the customers can imagine the whole product, which is the key point of online shopping.



7. Show the image of full width

Unless the image is displayed fully, the customers cannot understand the meaning of the product so they will drop off. Please kindly check this again



8. Have a newsletter/ signup form

Having a newsletter on your site, customers can subscribe to their emails to receive product information, any sales campaign, etc from your store. 



9. Payment method

As far as I see on the checkout page, you only provide the customers with Paypal. If you can add other payment methods like Apple Pay, for example, I bet you will have more final clicks.



Last but not least, here are my other recommendations for you, feel free to consider them applied to your store:

  • Add testimonials section: It is of great importance because your brand trust can be enhanced. You can check this guide to pick the best reviews app for your store!
  • Moreover, you should display the ratings and the number of ratings as well under the product name to enhance your brand trust.
  • Add a section about your brand story: A business can stand out with its brand story. A brand story helps customers understand more about your business and also helps your store look more attractive.

=> What helps you to build your store more easily, especially what helps you to build all options I comment on above is a page builder.


It would be a good choice for you to have professional sites that look incredible on mobile & desktop without any extra coding, and you will have lots more time focusing on marketing strategies, so you can consider checking PageFly.


If you feel my answer is helpful, please give it a LIKE or mark it as a SOLUTION. Let me know if you have any questions. 





P/s: BFCM is coming. You can amplify your sales in this holiday season with PageFly solutions exclusively for this holiday season. All these holiday features could help you a lot in building a high-converting page!

Please let me know if it works by giving it a like or marking it as a solution!

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