Please help me, my site has been blocked by Shopify

New Member
2 0 0



Please check the site and let us know if any harmful, illegitimate contents or anything is there, also let me know at where the particular place I need to change the contents, etc. I want the necessary solution for this.


Please do helpful for us.

Replies 2 (2)
Shopify Partner
3012 181 488

Dear @Jamesdeeps 


Please contact Shopify support.

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Shopify Staff (Retired)
Shopify Staff (Retired)
1793 197 456

Hey there, @Jamesdeeps 


Bo here from Shopify Support! 


@MS-WEB-DESIGNER is absolutely right, contacting Shopify Support via the Help Centre is the best course of action when it comes to issues like this as we cannot discuss account information with you on a public forum and are unable to authenticate you as the owner of the account. I can see that you were in touch yesterday and that you were instructed to respond to the email you received regarding this. As we are experiencing much higher than usual volumes of contact, it will likely take a bit longer before you hear back on this. Rest assured our team is working as hard as they can at the moment to get back to everyone as quickly as possible. The first place you will get an update is that email, as we do not have access to your file here in social support so please keep an eye out there for any information. We appreciate your patience and understanding at this time.

All the Best,


Bo | Retired Staff Member